Website:
heartstream.com
Job details:
UX Designer
Heartstream is building on our 40+ year legacy of growth and innovation in emergency medical technology to continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments. Heartstream includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions.
Your impact:
As a UX Designer at Heartstream, you will help shape the user experience of life-saving medical technologies used by healthcare professionals, emergency responders, and patients worldwide. Your work will directly influence how users interact with critical medical devices and digital healthcare solutions, ensuring they are intuitive, accessible, and effective in high-pressure environments.
In this role, you will conduct user research, generate insights, and translate complex requirements into meaningful design solutions. Working across the full design lifecycle, you will create wireframes, prototypes, and user-centered experiences that improve usability, safety, and customer satisfaction.
You will collaborate closely with multidisciplinary teams including Product Management, Engineering, Clinical and Domain Experts, Marketing, Human Factors specialists, and other designers to develop innovative solutions that meet user needs while supporting business objectives.
This position offers the opportunity to grow your expertise in healthcare technology, develop deep knowledge of user-centered design in regulated environments, and contribute to products that make a tangible difference in people's lives. You will gain exposure to cutting-edge medical technologies while building your skills in research, interaction design, usability testing, and stakeholder engagement.
Key aspects of the role:
- Conduct user interviews, surveys, usability studies, and field research to understand customer needs and workflows.
- Design intuitive user experiences that consider the broader product ecosystem and interconnected user journeys.
- Create wireframes, prototypes, visual designs, and interaction concepts that effectively communicate design intent.
- Collaborate with cross-functional teams to deliver innovative, user-centered solutions.
- Apply design thinking methodologies to solve complex healthcare challenges.
- Contribute to a culture of continuous improvement, innovation, and collaboration across the organization.
Our commitment to collaboration
- Your work will directly improve the quality of emergency medical services and enhance patient safety and survival rates by making high-quality care accessible to more people around the world. As part of a number one provider of therapeutic care solutions, your contribution will help us continue to save more lives every year. With every project, you'll be making a world of difference.
- We believe collaboration is better together than apart. For this Bangalore office-based role, this means working in-person at least 3 days per week.
You'll thrive in the role if:
- You have a Bachelor's or Master's degree in UX Design, Interaction Design, Visual Design, Product Design, Human-Computer Interaction, or a related design discipline. Core design education is essential.
- You've acquired 2+ years of experience in User Experience Design, Product Design, Interaction Design, User Research, Information Architecture, Usability Testing, or a related field including evidence of taking at least one concept into development.
- Experience within MedTech, Healthcare, Life Sciences, or Pharma environments
- Your skills include:
- User Experience (UX) Research
- User-Centered Design
- Wireframing and Prototyping Tools (e.g., Figma, Sketch, Adobe XD)
- Usability Testing and Analysis
- Interaction Design
- Information Architecture
- Stakeholder Management
- Accessibility Standards
- Visual Design and Design Systems
- Technical Documentation and Design Articulation
- You're a collaborative, curious, and empathetic designer with strong communication and presentation skills, capable of influencing stakeholders, facilitating discussions, and translating complex user needs into meaningful design solutions. Experience working in cross-functional teams and balancing multiple priorities is highly valued.
- Your application will need to be supported by a CV and a portfolio of your work.
If you find this role intriguing and possess several of the required experiences, we welcome your application. You might still be the ideal candidate for this position or other openings at Heartstream.
Click on Apply to know more.
