Radical Minds Technologies Pvt. Ltd.
Website:
radicalminds.in
Job details:
Company Description Radical Minds Technologies Pvt. Ltd. is part of Radical Minds group, which provides comprehensive business solutions through offshore, near-shore, and onshore delivery centers. The company supports clients across multiple industry verticals, focusing on operational excellence and deep industry and functional knowledge. Services are delivered through a global network designed to align with clients’ business objectives, cultural and language requirements, and cost optimization goals. Radical Minds helps organizations address current challenges while preparing for future demands in a dynamic business environment.
Role Description The Travel Sales Consultant is a full-time, on-site role based in the
Gurgaon.
This role involves advising customers on travel options, creating customized itineraries, and managing end-to-end travel arrangements, including flights, hotels, and other services. The consultant will handle reservations, provide accurate information on travel products, and respond to customer inquiries through phone, email, and other communication channels. Daily responsibilities include processing bookings, resolving customer issues, coordinating with internal teams and external partners, and meeting sales targets while maintaining high standards of customer service. The role requires consistent documentation of customer interactions and adherence to company policies and travel industry regulations.
Qualifications
- Candidates should possess skills in Travel Consulting and Travel Management to design effective travel solutions and optimize client itineraries.
- Candidates should possess skills in Travel Arrangements and Reservations to handle bookings, modifications, and cancellations accurately.
- Candidates should possess strong Customer Service skills to communicate clearly, manage expectations, and resolve issues promptly.
- Candidates should have proficiency with reservation systems, GDS or similar tools, and basic computer skills (MS Office, email, CRM).
- Candidates should demonstrate strong sales orientation, negotiation skills, and the ability to work with targets in a fast-paced environment.
- Candidates should have excellent spoken and written communication skills in English; additional languages are an advantage.
- Prior experience in travel sales, ticketing, or a related travel/tourism role is preferred; a diploma or degree in travel, tourism, or hospitality is beneficial.
- Candidates should be able to work flexible shifts as required and collaborate effectively with diverse teams.
Click on Apply to know more.