Armstrong Dematic
Website:
armstrongdematic.com
Job details:
Role Description This full-time, on-site Travel Desk Executive role is based in Nashik and focuses on delivering smooth, efficient travel support to internal and external clients. The Travel Desk Executive will handle end-to-end travel arrangements, Hotel bookings, including booking flights, end to end processing of Business Visa / Work Permits accorss the globe, trains, buses, hotels, and local transportation in line with organizational policies and traveler preferences. Responsibilities include maintaining accurate travel records, preparing itineraries, managing changes or cancellations, and coordinating with travel vendors for competitive rates and reliable service. The role also involves responding promptly to travel-related inquiries, resolving issues during trips, and ensuring compliance with budget, approval, and documentation requirements. The Travel Desk Executive will collaborate closely with Administration, and finance teams to align travel plans with schedules, events, and cost controls while providing professional, courteous customer service.
Qualifications
- Strong travel coordination and logistics skills, including experience with booking platforms, itinerary planning, and vendor management.
- Proficiency in communication and client service, with the ability to handle inquiries, resolve issues, and maintain clear, professional interactions.
- Solid organizational and time-management abilities, including attention to detail, record keeping, and multitasking in a fast-paced environment.
- Comfort with basic office software and digital tools for documentation, reporting, and communication (e.g., email, spreadsheets, travel booking systems).
- Understanding of travel policies, budgeting, and approval workflows, with the ability to ensure compliance and cost-effective choices.
- Prior experience in a travel desk, corporate travel, or customer service role is preferred.
- Ability to work on-site in Nashik, collaborate with cross-functional teams, and adapt to changing schedules or last-minute travel needs.
- Relevant diploma or degree in hospitality, tourism, business administration, or a related field is advantageous.
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