Triphunter.in
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triphunter.in
Job details:
About the job
WE ARE HIRING – SENIOR TRAVEL CONSULTANT (OPERATIONS)
📍 Location: Gurugram (Sector 43)
🏢 Company: Triphunter
🌎 International Holidays | Luxury Travel | Music Festivals | Group Tours
At Triphunter, we don't just sell travel. We create unforgettable experiences across Europe, Tomorrowland, Asia, Tulum, Bali, Thailand, Dubai, Japan, Vietnam, Australia, New Zealand, and destinations worldwide. We are looking for a highly motivated and experienced Travel Consultant – Operations who can independently manage client bookings from confirmation to successful trip completion while delivering exceptional customer service.
🎯 KEY RESPONSIBILITIES
• End-to-end handling of holiday bookings after sales closure
• Managing complete FIT, Honeymoon, Family Holiday, Luxury Travel, Group Tour, and Festival Travel files
• Booking and coordinating hotels, flights, transfers, sightseeing, cruises, rail passes, travel insurance, and special experiences
• Strong working knowledge of travel booking portals such as TBO, Tripjack, Riya, Rezlive, Hotelbeds, DMC Portals, and other supplier systems
• Sourcing the best possible quotes, negotiating with suppliers, and ensuring maximum value for clients
• Creating detailed, visually appealing, and accurate travel itineraries
• Handling all client documentation, vouchers, confirmations, and pre-departure requirements
• Coordinating visa requirements and supporting documentation with the visa team
• Managing supplier communications and maintaining strong vendor relationships
• Sharing destination information, travel advisories, weather updates, visa regulations, baggage rules, and important travel guidelines
• Providing excellent customer support before, during, and after travel
• Being available to assist guests during travel in case of operational issues, flight disruptions, hotel concerns, or emergency situations
• Managing client communication through WhatsApp, Email, and Calls with professionalism and promptness
• Upselling room upgrades, experiences, activities, insurance, airport transfers, and premium travel services
• Following up on pending documents, confirmations, and operational requirements
• Coordinating with Sales, Visa, Accounts, Marketing, and Management teams for smooth execution
• Tracking booking deadlines, payment schedules, visa timelines, and supplier cut-offs
• Assisting with payment collections from clients and coordinating vendor payments with the accounts team
• Maintaining operational trackers, booking records, and internal reports
• Ensuring every client receives a seamless, premium, and memorable travel experience
✅ IDEAL CANDIDATE
• 1–2 years of experience in International Travel Operations
• Strong destination knowledge of Europe, UK, USA, Australia, New Zealand, Japan, Bali, Thailand, Vietnam, Dubai, Turkey, and other international destinations
• Excellent communication and client servicing skills
• Ability to independently manage multiple files simultaneously
• Strong negotiation and supplier management skills
• Exceptional attention to detail and problem-solving abilities
• Comfortable handling high-value luxury clients
• Ability to remain calm under pressure and manage travel emergencies effectively
• Passionate about travel and delivering outstanding customer experiences
⭐ WHAT WE OFFER
• Opportunity to work on premium international travel experiences
• Exposure to world-renowned events such as Tomorrowland and other global festivals
• High-growth environment with leadership opportunities
• Direct interaction with premium clientele
• Learning and development opportunities
• Dynamic, energetic, and travel-focused workplace culture
💡 WHO WILL SUCCEED IN THIS ROLE?
Someone who treats every booking as if they were planning their own holiday.
Someone who believes customer service doesn't end after payment is received.
Someone who can confidently manage a travel file from the first confirmation to the client's safe return home.
📩 Apply at: deepak.anand@triphunter.in
📍 Office Location: Sector 43, Gurugram
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