Website:
vervve.in
Job details:
Company Description Vervve Hospitality is a specialized partner for hotels and resorts across India, providing tailored sales, marketing, management, and consulting services. With more than 15 years of industry experience, the company focuses on helping B2B clients such as hotel owners, property investors, and corporate partners enhance guest satisfaction, streamline operations, and drive revenue growth. Vervve Hospitality is known for its personalized, strategy-driven approach that addresses the unique challenges and opportunities in the hospitality sector. The team works as a trusted extension of each client’s business, aiming to optimize performance and elevate brand presence in a competitive market. Applicants joining Vervve can expect a culture centered on service excellence, innovation, and long-term partnership.
Role Description This is a full-time, on-site Travel Consultant (Domestic) role based in Pune City. The Travel Consultant will advise guests and corporate clients on domestic travel options, including hotels, resorts, and related services, ensuring they receive accurate information and customized itineraries. Day-to-day responsibilities include handling travel inquiries, planning and confirming travel arrangements, managing reservations, and coordinating with hotels and internal teams to deliver smooth travel experiences. The role involves providing proactive customer service, resolving issues or changes in bookings, and maintaining up-to-date knowledge of destinations, pricing, and promotional offers within India. The Travel Consultant will also assist in maintaining travel records, preparing quotations, and supporting sales initiatives aligned with Vervve Hospitality’s service standards.
Qualifications
- Candidates should possess skills in Travel Consulting and Travel Management for domestic itineraries and hospitality-focused travel solutions.
- Candidates should possess skills in Travel Arrangements and Reservations to plan, book, and modify travel and stay options efficiently.
- Candidates should possess strong Customer Service skills to handle inquiries, provide clear information, and resolve guest or client concerns promptly.
- Relevant experience in hospitality, travel agencies, or corporate travel operations is beneficial.
- Strong communication skills, attention to detail, and the ability to work in a fast-paced, client-focused environment are required.
- Proficiency with reservation systems, basic MS Office tools, and familiarity with domestic travel destinations within India is an advantage.
- Minimum educational qualification: graduate degree or equivalent in hospitality, tourism, business, or a related field preferred.
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