JOB TITLE: HOLIDAY PACKAGE CUSTOMIZATION & VISA SPECIALIST
LOCATION: DELHI / NCR
INDUSTRY: TRAVEL & TOURISM
EMPLOYMENT TYPE: FULL-TIME
ABOUT THE ROLE
We are looking for an experienced and enthusiastic Travel Professional who can customize and sell tailor-made holiday packages for international destinations. The candidate should have strong destination knowledge and hands-on experience in preparing itineraries, costing packages, handling suppliers, and providing visa assistance.
KEY RESPONSIBILITIES
• Customize and design holiday packages based on client requirements, budget, interests, and travel preferences.
• Handle international holiday enquiries from lead generation to booking confirmation.
• Prepare detailed itineraries, quotations, costing, inclusions, exclusions, and travel proposals.
• Strong knowledge of:
* Europe
* South East Asia
* USA & Canada
* Australia
* New Zealand
• Recommend suitable hotels, sightseeing, transfers, activities, flights, and other travel services.
• Coordinate with hotels, DMCs, airlines, and other international suppliers for rates, availability, and bookings.
• Negotiate with suppliers and ensure competitive package pricing and healthy margins.
• Follow up with clients, understand their requirements, and convert enquiries into confirmed bookings.
• Provide pre-departure assistance and ensure all travel arrangements are coordinated smoothly.
VISA KNOWLEDGE & ASSISTANCE
• Good working knowledge of visa requirements and documentation for major international destinations.
• Assist clients with visa documentation, application procedures, checklists, appointment requirements, and timelines.
• Should have knowledge of tourist visa processes for Europe/Schengen, UK, USA, Canada, Australia, New Zealand, and South East Asian countries.
• Stay updated with changes in visa rules, documentation requirements, and application procedures.
REQUIRED SKILLS
• Minimum 2–4 years of experience in international holiday packages / leisure travel.
• Strong destination knowledge and itinerary-building skills.
• Excellent communication and client-handling skills.
• Good negotiation and costing skills.
• Ability to create customized FIT and family/honeymoon/leisure itineraries.
• Strong knowledge of hotels, sightseeing, transfers, activities, and international travel products.
• Good understanding of visa procedures and documentation.
• Target-oriented with strong sales and follow-up abilities.
• Ability to work independently and handle multiple enquiries simultaneously.
PREFERRED EXPERIENCE
Experience in handling customized international holidays for:
EUROPE | SOUTH EAST ASIA | USA & CANADA | AUSTRALIA | NEW ZEALAND
WHAT WE ARE LOOKING FOR
A proactive travel professional who understands international destinations, can create attractive and commercially viable customized itineraries, confidently communicate with clients, and provide end-to-end assistance including visa guidance.
