Website:
holidayhut.co.in
Job details:
Company Description
Holiday Hut is a leading travel agency based in Delhi, specializing in both international and domestic holiday packages. The company focuses on offering curated travel experiences at competitive prices, serving a wide range of traveler preferences and budgets. Holiday Hut emphasizes personalized service, helping clients plan trips that suit their interests, schedules, and financial requirements. Team members work in a fast-paced, customer-centric environment with opportunities to learn about diverse destinations and travel products. The organization values reliability, integrity, and strong client relationships in all aspects of its business.
Role Description
This is a full-time, on-site Travel Agent/Travel Sales Executive role based in Rohini. The role involves consulting with clients to understand their travel needs, preferences, and budgets, and recommending suitable holiday packages, flights, hotels, and related services. The Travel Agent/Travel Sales Executive will handle end-to-end travel arrangements, including reservations, bookings, and itinerary planning for domestic and international trips. Daily responsibilities include responding to inquiries via phone, email, and in person, providing accurate information on travel options, and ensuring timely follow-up to convert leads into sales. The role also includes coordinating with suppliers for confirmations, handling changes or cancellations, and resolving customer issues in a professional and service-oriented manner. This position requires maintaining accurate records of bookings, payments, and documentation, as well as meeting individual and team sales targets.
Qualifications
- Strong skills in Reservations and Travel Arrangements, including booking flights, hotels, and holiday packages.
- Proven Customer Service abilities, with a focus on clear communication, problem-solving, and a positive client experience.
- Experience or familiarity with Car Rental services and related ground transportation options is preferred.
- Demonstrated Sales skills, including lead conversion, upselling, and working toward defined revenue targets.
- Basic knowledge of domestic and international travel destinations, visas, and travel documentation is an advantage.
- Comfort using travel booking tools, CRM systems, and standard office software.
- Ability to work on-site in Rohini, manage time effectively, and handle multiple client requests simultaneously.
- Relevant experience in travel, hospitality, or tourism is preferred; a diploma or degree in Travel & Tourism or a related field is a plus.
Click on Apply to know more.
