Website:
travyfellows.com
Job details:
Company Description Travy Fellows is a travel services company focused on delivering smooth and memorable travel experiences for clients. The team specializes in organizing comprehensive travel packages that include meetings, incentives, conferences, and exhibitions. With a strong emphasis on client happiness and satisfaction, Travy Fellows works closely with organizations to plan and execute tailored travel solutions. The company values professionalism, reliability, and attention to detail in every aspect of its services.
Role Description This is a full-time, on-site Ticketing Executive role based in Gurugram. The Ticketing Executive will handle day-to-day ticketing operations, including booking and issuing tickets for flights and other travel services through various reservation systems and platforms. Responsibilities include managing customer inquiries, providing accurate travel information, processing changes and cancellations, and ensuring timely communication of itineraries and confirmations. The role also involves coordinating with sales and operations teams, maintaining proper records of bookings and payments, and supporting clients with post-booking service needs. The Ticketing Executive is expected to uphold high standards of customer service and contribute to efficient, error-free ticketing workflows.
Qualifications
- Candidates should possess strong Ticket Sales and Sales skills, with the ability to manage and close ticketing-related inquiries and bookings.
- Candidates should possess excellent Communication and Customer Service skills to interact effectively with clients and internal teams.
- Candidates should possess Reservations expertise, including experience with airline reservation systems, GDS platforms, and booking tools.
- Candidates should possess good organizational and time-management skills, with attention to detail in ticket issuance and record-keeping.
- Relevant experience in travel or ticketing operations, preferably in a corporate or agency environment.
- Ability to work on-site in Gurugram and collaborate with a cross-functional team.
- Proficiency in basic computer applications and comfort with learning new ticketing software.
- A diploma or degree in travel, tourism, business, or a related field is an advantage.
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