About the role
Group Head - Client Servicing - Social Tag
Client Servicing | Influencer Marketing | Team Leadership | Media Planning
Openings: 2 | Location: Mumbai
Salary: 20 LPA
Experience: 5-8 years
About Social Tag:
Social Tag is a creator-led influencer marketing agency based in Mumbai, working with brands on influencer campaigns, talent management, content production, creative work and PR.
About the role:
Social Tag is hiring 2 Group Heads to lead its client servicing team - each managing 20-25 people across cluster heads and their reports (a ~50-person org), reporting to the AVP. This is a heavy people-ops + strategy role: media planning, team management and escalation handling, all in one.
What you'll do:
- Manage and grow a 20-25 person client servicing team, reporting to the AVP
- Own media planning: creator selection, outreach and pricing
- Drive creator negotiations, campaign execution and payments
- Handle escalations from both brands and creators
- Keep process hygiene airtight - confirmation emails, payment terms, documentation
What we're looking for:
- 5-8 years of experience in influencer marketing ONLY - industry-specific knowledge is critical
- Proven experience managing large client servicing teams
- Calm, patient and process-obsessed, yet agile
- Obsessive about process hygiene - confirmations, payment terms, every detail documented
Fill the form to apply: https://docs.google.com/forms/d/e/1FAIpQLScG-8LCNcRuiMKAARtscnhvwwP9TkabyrwJWZ_pr0qzrmHZnw/viewform
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