Technical Support Engineer (Content Management - DIVA)
Telestream, Inc.
- Experience
- 3+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Windows
- Linux
- Windows Server
- TCP/IP
- Ethernet
- IP routing
- DNS
- FTP
- CIFS
- SAN
- NAS
- Oracle
- PostgreSQL
- Microsoft SQL Server
- REST
- XML
- JSON
- Salesforce
- Jira
- Confluence
- VPN
- TeamViewer
- RDP
- Microsoft Teams
- DIVA
- DIVArchive
- DIVAnet
- DIVAdirector
- Kumulate
- MassStore
- FlashNet
- LTO
- IBM
- Spectra Logic
- Fibre Channel
- AWS
- Azure
- Avid Interplay
About the role
Bachelor's degree in Computer Science, IT, or related field; 3-5+ years technical support experience in B2B software/storage/media; Windows/Linux troubleshooting, networking, databases, APIs, Salesforce, Jira, Confluence; on-call rotation; US work authorization without sponsorship.
About Telestream, Inc.
Private American media-software company providing video workflow, streaming, capture, monitoring, testing, captioning, and transcoding tools.
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