Technical Support Specialist
Higher Logic
- Experience
- 2+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- HTML
- CSS
- JavaScript
- APIs
- HAR files
About the role
2+ years technical customer service experience, preferably in SaaS; strong troubleshooting and communication skills; ability to use browser diagnostics, logs, HAR files, and AI-assisted tools; willingness to learn web technologies and Higher Logic products.
About Higher Logic
Private software company providing online community and engagement platforms for associations and B2B/B2C organizations.
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