Technical Support Engineer
Tango
- Salary
- $95k - $115k
- Experience
- 4+ yrs
- Location
- United States
- Job type
- Full-time
Required skills
- Datadog
- PostHog
- Claude
- Intercom
- Linear
- Okta
- Entra ID
- Google
- JavaScript
- HTML
- GraphQL
- AWS
- SQL
- Snowflake
- CSV
- Excel
About the role
4+ years technical support engineering experience at B2B SaaS; hands-on SSO (SAML, OIDC) and SCIM setup/troubleshooting; experience with logs, APIs, HTTP status codes; high-volume queue management; AI tools like Claude; runbook building; excellent communication.
About Tango
Tango is a private SaaS platform that uses AI to capture workflows, create guides, and help teams document processes.
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