K Communications
Website:
kcom.work
Job details:
Company Description K Communications is a creative agency known for its unconventional thinking and focus on brand innovation. The team combines strategic insight with strong creative execution to deliver work rooted in quality and integrity. Working across diverse media categories, the agency helps brands connect more deeply with their audiences and achieve meaningful business outcomes. K Communications is committed to understanding each brand’s specific needs and providing tailored, transformative solutions that add real value.
Role Description This is a full-time, on-site Telesales Representative (B2B Lead Qualifier) role based in Thane. The Telesales Representative will engage with potential business clients via phone and digital channels to qualify leads, understand their requirements, and assess their fit for agency services. Daily tasks include making outbound calls, responding to inbound inquiries, asking structured qualifying questions, documenting call outcomes, and updating the CRM with accurate lead information. The role involves collaborating with the sales and account teams to schedule follow-up meetings, share lead insights, and support campaign outreach. The Telesales Representative will also handle basic customer support queries, provide clear information about service offerings, and participate in ongoing training to improve product knowledge and sales techniques.
Qualifications
- Candidates should possess strong Communication skills, including clear spoken and written English and the ability to explain services effectively to business clients.
- Candidates should possess Customer Service and Customer Support skills to handle inquiries professionally, address concerns, and maintain positive client relationships.
- Candidates should possess Sales skills, with experience in telesales, lead qualification, or B2B outreach, and a comfort level with meeting call and conversion targets.
- Candidates should possess Training-related abilities, such as openness to continuous learning, applying feedback, and sharing best practices with the team.
- Additional beneficial qualifications include familiarity with CRM tools, basic understanding of marketing or advertising services, strong attention to detail, and the ability to work in a fast-paced, target-driven environment.
- Prior experience in an inside sales, call center, or agency environment and a relevant diploma or degree in business, marketing, or a related field is an advantage.
Click on Apply to know more.