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Job details:
Company Description Interiors By Meghna, a unit of Dimensions founded in 2006, is an interior design studio that specializes in timeless, personalized spaces. The studio focuses on excellence in architecture and furniture design, combining innovation, aesthetics, and functionality in every project. Each interior is crafted to reflect clients’ individual styles, dreams, and life journeys, creating spaces that are visually striking and highly practical. The team is committed to delivering high-quality, custom-designed environments that stand the test of time and trends.
Role Description The Telesales Representative is a full-time, on-site role based in New Delhi. This position involves making outbound calls to prospective and existing clients, presenting interior design services, and converting leads into consultations or sales.
Key Responsibilities:
• Handling and following up on leads generated through Meta Ads.
• Conducting outreach programs through various platforms to generate new leads.
• Making outbound calls to prospective and existing clients.
• Answering inquiries and providing product and service information.
• Generating new leads through telecalling and other outreach activities.
• Following up with prospective customers and converting leads into appointments or sales.
• Maintaining accurate records of calls and customer interactions in the CRM system.
• Collaborating with the design and sales teams to schedule appointments and support promotional campaigns.
• Contributing to monthly and quarterly sales targets.
Qualifications
- Strong Communication skills for clear, professional phone conversations and effective follow-ups.
- Customer Service and Customer Support skills to handle inquiries, resolve basic issues, and maintain positive client relationships.
- Sales skills to qualify leads, present offerings persuasively, negotiate where appropriate, and close deals.
- Training experience or aptitude to quickly learn product details, design processes, and scripts, and apply them during calls.
- Prior experience in telesales, inside sales, or call center roles, preferably in interior design, furniture, or related industries.
- Comfort with using CRM or call management software and basic computer applications.
- Ability to meet targets, work in a structured environment, and manage time effectively.
- Minimum high school diploma; a degree in business, marketing, or a related field is an advantage.
- Professional phone etiquette and a customer-focused mindset.
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