ParaFit India
Website:
parafit.in
Job details:
Company Description ParaFit India provides nutritious and delicious customized diet plans delivered directly to customers’ doorsteps, helping people maintain healthy eating habits in a busy world. The company’s expert nutritionists design plans tailored to individual fitness goals, making it easier for customers to relax and eat healthy every day. ParaFit focuses on practical, sustainable solutions that fit into modern lifestyles rather than quick fixes. Team members work together with clients on their wellness journey, embodying the brand’s commitment to “Let’s Get Fit, Together!”
Role Description The Inside Sales Support role at ParaFit India is a full-time, on-site position based in New Delhi. In this role, the team member will handle inbound and outbound calls, respond to leads, and provide information about customized diet plans and services. Daily responsibilities include understanding customer needs, explaining product offerings, addressing inquiries, and supporting the sales team in closing deals. The role also involves maintaining customer records, coordinating with operations to ensure smooth onboarding, and following up to support customer satisfaction and retention. The Inside Sales Support professional will collaborate closely with nutritionists and other team members to deliver a consistent and positive customer experience.
Qualifications
- Candidates should possess skills in Inside Sales and Sales Operations to manage leads, support the sales cycle, and maintain accurate sales documentation.
- Candidates should possess strong Customer Service and Customer Satisfaction skills to handle inquiries, resolve issues, and build long-term client relationships.
- Candidates should possess excellent Communication skills, including clear spoken and written English and Hindi, to effectively explain offerings and engage with customers.
- Previous experience in inside sales, call center, or customer-facing roles, preferably in health, wellness, or food services, is beneficial.
- Ability to work on-site in New Delhi, use CRM or similar tools, manage time effectively, and collaborate in a fast-paced team environment.
- A relevant diploma or degree in business, marketing, or a related field is an advantage, though equivalent practical experience is also valued.
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