Telesales Executive ( Sales )
Mewurk Technologies
- Location
- Ahmedabad, Gujarat, India
- Job type
- Full-time
Required skills
- cold calling
- CRM
- sales pipeline
About the role
Mewurk Technologies
Website:
mewurk.com
Job details:
Job Details
Job Title
Telesales Executive
Preferred Work Mode
Work from Office
Employee Type
Permanent
Department
Sales
Number of Openings
1
Preferred Location
Ahmedabad
Job Title
Telesales Executive
Preferred Work Mode
Work from Office
Employee Type
Permanent
Department
Sales
Number of Openings
1
Preferred Location
Ahmedabad
Job Description
Job Description
- Generate leads through cold calling, LinkedIn, and other digital and traditional mediums.
- Identify and qualify potential sales opportunities to create a robust sales pipeline.
- Schedule and coordinate appointments and meetings for the field sales team with qualified leads.
- Conduct follow-ups with potential and existing clients to support the sales process and help close sales.
- Maintain regular communication with clients to understand their needs and provide appropriate solutions.
- Develop and maintain strong relationships with new and existing clients to ensure satisfaction and retention.
- Provide detailed information about the HRMS product, including features, benefits, and use cases, to prospective clients.
- Record all interactions and sales activities accurately in the CRM system, ensuring up- to-date and comprehensive records.
- Assist in developing and refining sales scripts and strategies based on feedback and effectiveness.
- Work closely with the field sales team to ensure a seamless handover of qualified lead and support throughout the sales cycle.
- Collect and report feedback from clients and prospects to the sales and product development teams.
- Monitor and report on market trends, customer preferences, and competitor activities to identify new opportunities and threats.
- Participate in regular sales meetings, sharing insights and strategies to drive team success.
- Stay updated on industry trends, sales techniques, and product enhancements to improve performance.
- Attend training sessions and workshops to enhance telesales skills and product knowledge.
Qualifications
- Gender: Female
- Age Group: 25-35 years
- Experience: 1+ years
- Above average fluency in English must
Skills
- Evaluation metrics will include the number of leads generated, the quality of leads (conversion rate), the number of appointments scheduled, follow-up efficiency, client feedback, customer satisfaction scores, retention rate, accuracy and timeliness of CRM updates, contributions to sales meetings, and proactive engagement in professional development activities.
Job Description
- Generate leads through cold calling, LinkedIn, and other digital and traditional mediums.
- Identify and qualify potential sales opportunities to create a robust sales pipeline.
- Schedule and coordinate appointments and meetings for the field sales team with qualified leads.
- Conduct follow-ups with potential and existing clients to support the sales process and help close sales.
- Maintain regular communication with clients to understand their needs and provide appropriate solutions.
- Develop and maintain strong relationships with new and existing clients to ensure satisfaction and retention.
- Provide detailed information about the HRMS product, including features, benefits, and use cases, to prospective clients.
- Record all interactions and sales activities accurately in the CRM system, ensuring up- to-date and comprehensive records.
- Assist in developing and refining sales scripts and strategies based on feedback and effectiveness.
- Work closely with the field sales team to ensure a seamless handover of qualified lead and support throughout the sales cycle.
- Collect and report feedback from clients and prospects to the sales and product development teams.
- Monitor and report on market trends, customer preferences, and competitor activities to identify new opportunities and threats.
- Participate in regular sales meetings, sharing insights and strategies to drive team success.
- Stay updated on industry trends, sales techniques, and product enhancements to improve performance.
- Attend training sessions and workshops to enhance telesales skills and product knowledge.
Qualifications
- Gender: Female
- Age Group: 25-35 years
- Experience: 1+ years
- Above average fluency in English must
Skills
- Evaluation metrics will include the number of leads generated, the quality of leads (conversion rate), the number of appointments scheduled, follow-up efficiency, client feedback, customer satisfaction scores, retention rate, accuracy and timeliness of CRM updates, contributions to sales meetings, and proactive engagement in professional development activities.
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