Website:
pragatirealty.in
Job details:
Company Description Pragati Developers is a GST-registered real estate development and consulting firm based in Panchkula, Haryana, serving residential and commercial property buyers across Punjab, Haryana, and Himachal Pradesh. Founded by partners Shubham Gupta and Ram Partap, the firm leverages over 40 years of combined experience and has supported more than 1,500 clients in making informed property decisions. Pragati Developers currently advises on multiple active projects across the Tricity region, including Panchkula, Zirakpur, and Kurali. The firm emphasizes transparency, thorough due diligence, and buyer education, offering clear documentation, straightforward assessments, and no hidden charges. With a client-focused approach and strong regional presence, Pragati Developers provides a reliable platform for secure and informed real estate investments.
Role Description The Telecaller role at Pragati Developers is a full-time, on-site position based in Panchkula, Haryana. The Telecaller will handle outbound and inbound calls to prospective and existing clients, introduce company services and ongoing projects, and generate and qualify leads for the sales team. Day-to-day tasks include explaining property details, capturing client requirements, updating call and lead records in CRM or spreadsheets, and coordinating follow-ups and site visit appointments. The role also involves sharing basic price and project information, addressing initial queries, and transferring qualified prospects to senior consultants or sales representatives. The Telecaller is expected to maintain professional communication standards, meet daily call and lead targets, and support marketing campaigns by engaging with interested inquiries.
Qualifications
- Strong verbal communication and active listening skills, with the ability to speak clearly and confidently in English, Hindi, and local languages as needed.
- Customer service and relationship-building abilities, including handling queries, resolving basic concerns, and maintaining a courteous, professional phone manner.
- Basic sales and lead generation skills, such as persuading prospects, qualifying leads, and supporting follow-up and appointment-setting activities.
- Computer literacy with experience using phone systems, CRM tools or spreadsheets, and maintaining accurate call and lead records.
- Ability to work full-time on-site in Panchkula, manage time effectively, and meet daily call volume and performance targets.
- Prior experience in telecalling, inside sales, customer support, or real estate consulting is preferred but not mandatory.
- Minimum educational qualification: higher secondary (12th pass); a graduate degree in any discipline is an advantage.
- Comfort with learning real estate terminology and project details, with a proactive, respectful, and ethics-driven approach to client interactions.
Click on Apply to know more.