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Company Description Avina Ventures is an infrastructure-focused organization dedicated to driving economic growth and empowering communities across India. Closely aligned with the Government of India’s Viksit Bharat 2047 vision, the company operates in sustainable buildings, solar energy, and civic and urban infrastructure, supporting key national initiatives such as PM Surya Ghar and Pradhan Mantri Awas Yojana. Avina Ventures delivers turnkey solar EPC solutions, affordable and sustainable housing, and critical urban development projects that improve public utilities and civic life. Every project is guided by three core principles: high quality, lean cost, and efficient timelines, ensuring long-term value for society and a sustainable future.
Role Description The Telesales Executive role is a full-time, on-site position based in Gurugram. This role involves making outbound and receiving inbound calls to introduce Avina Ventures’ solutions, explain offerings, and convert inquiries into qualified leads and sales. The Telesales Executive will follow up on prospects, maintain accurate records in CRM or call logs, and coordinate with the sales and operations teams to ensure a smooth customer experience. Daily activities include understanding customer needs, addressing questions, handling basic objections, and sharing relevant information about solar, housing, and infrastructure services. The role also requires meeting call and conversion targets, adhering to call scripts and compliance guidelines, and providing feedback from customers to help improve sales strategies.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage prospects clearly and professionally.
- Candidates should possess Lead Generation and Sales skills to identify opportunities, nurture prospects, and close deals effectively.
- Candidates should possess Customer Support skills to respond to queries, resolve basic issues, and ensure a positive customer experience.
- Candidates should have basic computer literacy, familiarity with CRM or call-tracking tools, and comfort working with call targets and KPIs.
- Candidates should demonstrate resilience, active listening, negotiation ability, and a results-oriented approach.
- Prior telesales or inside sales experience, especially in infrastructure, real estate, or renewable energy, is an advantage.
- A high school diploma or bachelor’s degree in any field is preferred, along with proficiency in English and Hindi.
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