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Company Description K.S. Motors Private Limited is a well-established Mahindra dealership located in Jaipur, Rajasthan, with extensive experience in the automotive trade sector. The dealership offers a wide range of new and used Mahindra vehicles, including SUVs, MUVs, UVs, and heavy commercial vehicles at competitive prices. K.S. Motors also provides repair services, insurance, finance options, and special offers to support convenient vehicle ownership. A dedicated team of automotive professionals drives the dealership’s strong focus on customer service and satisfaction, contributing to its success and reputation among buyers in Jaipur. The dealership is strategically located for easy access by local customers.
Role Description The Telemarketing Sales Representative is a full-time, on-site role based at the K.S. Motors Mahindra dealership in Jaipur. The person in this role will make outbound and receive inbound calls to prospective and existing customers, introduce Mahindra vehicle offerings, explain features and benefits, and promote current deals and finance options. Day-to-day responsibilities include qualifying leads, scheduling showroom visits or test drives, following up on inquiries, and maintaining accurate records of interactions in the sales system. The role also involves coordinating with the sales and service teams, addressing basic customer questions regarding vehicles and ownership options, and contributing to monthly sales and customer satisfaction targets.
Qualifications
- Candidates should possess strong verbal communication, active listening, and clear phone etiquette skills.
- Candidates should possess skills in persuasive selling, negotiation, and lead conversion in a telemarketing or sales environment.
- Candidates should possess customer service skills, including relationship building, problem-solving, and handling objections professionally.
- Candidates should possess basic computer and CRM skills for data entry, call logging, and tracking leads and follow-ups.
- Candidates should possess a good understanding or willingness to learn about automotive products, especially Mahindra vehicles, pricing, and finance options.
- Relevant experience in telemarketing, inside sales, or customer support (preferably in automotive or retail) is beneficial.
- Minimum educational qualification of a high school diploma; a bachelor’s degree in business, marketing, or a related field is an advantage.
- Ability to work on-site in Jaipur, meet daily call and follow-up targets, and collaborate effectively with the showroom sales team.
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