Website:
hovet.in
Job details:
Company Description Curewell Homoeopharmacy Pvt Ltd builds on a 80 + years legacy of caring, compassion, and innovation in holistic animal healthcare. Originating in 1945 with pioneering homeopaths who focused on chemical-free remedies, the organization has steadily expanded its expertise and reach. This tradition led to the formal establishment of Curewell Homoeo Pharmacy in 1988, reinforcing its commitment to safe, effective homeopathic solutions. Today, the company continues to blend time-tested practices with modern approaches to serve clients seeking reliable, holistic animal care products. Team members join a mission-driven environment that values ethical practices and long-term relationships with customers.
Role Description The Tele Sales Consultant will handle inbound and outbound calls, introduce Curewell’s products to potential and existing customers, and provide clear, accurate information about benefits, usage, and pricing. Responsibilities include identifying customer needs, recommending suitable products, processing orders, updating customer records, and following up on leads to drive sales growth. The role involves maintaining courteous, professional communication, resolving basic customer queries, and coordinating with the sales and operations teams to ensure smooth order fulfillment. The consultant will also support sales campaigns, meet daily and monthly targets, and share customer feedback for continuous improvement. This is a full-time, on-site role based in Aluva.
Qualifications
- Strong communication and active listening skills, with the ability to explain product details clearly and build rapport over the phone.
- Customer service and tele-selling skills, including handling inquiries, managing objections, and closing sales in a professional manner.
- Basic computer and CRM skills to record interactions, update customer data, and process orders accurately.
- Sales mindset with goal orientation, ability to work with targets, and willingness to participate in outbound calling campaigns.
- Prior experience in telesales, call centers, or customer support is preferred; experience in healthcare, pharmacy, or animal care is an advantage.
- Minimum educational qualification of higher secondary or equivalent; additional training in sales or communication is beneficial.
- Ability to work on-site in Aluva, maintain punctuality, and collaborate effectively with the local team.
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