Website:
skill-orbit.co.in
Job details:
Company Description
SkillOrbit is a comprehensive solutions platform at the intersection of education, talent, and technology. The company focuses on providing E-Learning programs, HR consultancy, and IT services to empower individuals and organizations to thrive in a fast-evolving world. SkillOrbit is committed to bridging the gap between knowledge and employability through skill-based training, mentorship-driven learning, and innovative solutions. As a growth partner, SkillOrbit helps build stronger teams, enable talent, and drive digital transformation for businesses and individuals. Its mission, "Empower Growth, Elevate Skills," reflects its dedication to creating impactful opportunities for success.
Role Description
This is a full-time, on-site Technical Support Intern role based in Bengaluru. The intern will be responsible for providing technical assistance, resolving customer issues, troubleshooting technical problems, and ensuring high levels of customer satisfaction. Day-to-day tasks will include responding to customer inquiries, diagnosing and resolving technical issues, documenting solutions, and working collaboratively with other teams to deliver quality support and improve user experiences.
Qualifications
- Proficiency in Technical Support and Troubleshooting processes
- Strong Customer Support and Customer Satisfaction skills
- Demonstrated Analytical Skills to diagnose and resolve issues effectively
- Strong communication and interpersonal skills to interact with customers and team members
- Ability to work on-site and collaborate in a dynamic environment
- Proactive problem-solving attitude and eagerness to learn
- Basic understanding of IT systems and software is advantageous
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