Starwalkservices
Website:
starwalkindia.com
Job details:
Company Description Starwalkservices is a one-stop solution provider delivering superior, secure, and swift business process outsourcing services. The organization focuses on optimizing clients’ dynamic business requirements while improving operational efficiency and customer satisfaction. By managing key service processes, Starwalkservices helps clients streamline workflows and maintain high-quality standards. The company is committed to excellent service delivery, strong client partnerships, and continuous performance improvement. This environment offers team members opportunities to grow in customer-centric and performance-driven roles.
Role Description The Team Leader – Insurance Sales is a full-time, on-site role based in Indore. This role is responsible for leading and motivating an insurance sales team to achieve individual and team sales targets while maintaining high service quality. Day-to-day responsibilities include supervising sales activities, monitoring performance metrics, conducting coaching and feedback sessions, and ensuring adherence to company policies and compliance requirements. The Team Leader will handle escalated customer queries, support team members in closing complex cases, and collaborate with management to design and implement sales strategies and process improvements. The role also involves regular reporting, forecasting, and coordination with cross-functional teams to drive revenue growth and enhance customer experience.
Qualifications
- Candidates should possess strong Sales and Customer Service skills to drive insurance conversions and deliver a positive client experience.
- Candidates should possess effective Team Management and Communication skills to lead teams, provide clear direction, and collaborate with stakeholders.
- Candidates should possess solid Analytical Skills to interpret data, monitor KPIs, and make informed decisions for performance improvement.
- Relevant experience in insurance or financial services sales, preferably in a leadership or supervisory role.
- Ability to work in a target-driven environment, manage pressure, and maintain ethical and compliant sales practices.
- Proficiency with CRM tools or sales management systems and basic MS Office applications.
- Bachelor’s degree in business, commerce, or a related field is preferred, or equivalent work experience.
- Strong problem-solving abilities and a commitment to continuous learning and team development.
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