emagine
Website:
emagine.org
Job details:
Summary: The role focuses on enhancing the performance and alignment of SuccessFactors applications within the IT team, contributing to the organization's transformation, and ensuring value delivery.
Main Responsibilities:
- Support Ticketing: End-to-End Case Management - Oversee the process from case intake to resolution, managing escalations for partners/distributors.
- Evolution Management - Evaluate and implement change requests, aligning with business objectives and compliance.
- Agile Methodology - Utilize agile practices, including user story creation, for effective planning and implementation.
- Release Management - Coordinate monthly releases, ensuring timely delivery and quality standards.
- Backlog Prioritization - Work with support teams to prioritize tasks based on legal changes and maintenance needs.
- Collaboration - Partner with IT HR stakeholders to understand their needs and provide tailored solutions.
Key Requirements:
- Bachelor's degree in Information Technology, Business Administration, or related field.
- Proven senior experience in SuccessFactors application management services.
- Proven senior experience in the SuccessFactors Employee Central Module.
- Proven experience in one or more other SF Modules (e.g., Recruiting, Performance & Goals, etc.).
- SAP SuccessFactors certification.
Nice to Have:
- Proven experience in Cornerstone Learning Management System.
- Passionate about learning new things and collaborative work styles.
- Understanding of agile methodologies.
Other Details:
- Category: Project Environment - Collaborative team environment supporting transformation.
- Location: Headquarters.
Click on Apply to know more.
