Royaloak Incorporation Pvt. Ltd.
Website:
royaloakindia.com
Job details:
Company Description Royaloak Incorporation Pvt. Ltd. is India’s leading furniture brand, known for its extensive range of stylish, high-quality products at competitive prices. Guided by founders Vijai and Mathan Subramaniam, who bring over 25 years of industry experience, the company focuses on “International furniture, Elevating Lifestyles.” Royaloak’s curated Country Collections feature designs inspired by America, Italy, Turkey, Malaysia, and India, offering customers diverse concepts to suit their homes. With more than 200 stores across the country and a one-year warranty on most items, Royaloak combines affordable international luxury with reliable after-sales support. Applicants join a fast-growing retail brand committed to innovation, design, and customer satisfaction.
Role Description The Store Manager – Furniture is a full-time, on-site role based in Bengaluru, responsible for overseeing daily store operations and ensuring an excellent customer experience. This position manages the sales floor, supervises and motivates the store team, and monitors inventory, merchandising, and display standards to align with Royaloak’s brand guidelines. The Store Manager tracks sales performance, implements promotional activities, and ensures adherence to company policies and processes. The role also involves handling customer inquiries and escalations, maintaining store safety and cleanliness, and enforcing retail loss prevention measures. The Store Manager collaborates with regional leadership to achieve sales targets, improve store efficiency, and support training and development of team members.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on delivering a premium in-store experience.
- Proficiency in Store Management, including supervising staff, overseeing daily operations, and managing inventory and visual merchandising.
- Effective Communication skills for interacting with customers, coaching team members, and coordinating with management.
- Knowledge of Retail Loss Prevention practices to reduce shrinkage and ensure compliance with safety and security protocols.
- Prior experience in furniture retail or lifestyle/home décor retail is preferred, with a proven track record in meeting sales targets.
- Ability to lead and motivate teams, handle escalations, and make data-driven decisions in a fast-paced retail environment.
- Basic proficiency in POS systems and MS Office for reporting and operational tasks.
- Minimum of a bachelor’s degree or equivalent experience in retail management, business, or a related field is beneficial.
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