Lumen Technologies
Website:
lumen.com
Job details:
Role Overview
The role supports Network Expense Vendor Payment operations within AP Operations. The analyst will manage vendor payment activity, resolve billing and aging issues, improve reporting, and apply Microsoft 365 Copilot and other approved AI tools to increase individual productivity and advance AP operational priorities.
- Manage vendor invoice work queues and payment execution.
- Reconcile vendor accounts and resolve billing discrepancies.
- Research aging balances, payment exceptions, credits, and late-payment charges.
- Partner with vendors and internal teams to maintain account health.
- Prepare financial and operational reporting using Excel, Power BI, Databricks, Copilot, and other approved tools.
- Use AI responsibly to automate routine work, summarize insights, improve analysis, and support AP process improvements.
- Model the Lumen 8 Behaviors through ownership, collaboration, accountability, customer focus, continuous improvement, and inclusion.
Key Responsibilities
- Process vendor invoices and payments accurately, timely, and in compliance with AP controls.
- Reconcile vendor accounts; resolve billing, payment, and aging discrepancies.
- Identify and apply vendor credits within targeted billing cycles.
- Analyze billing trends, exceptions, and root causes to improve payment performance.
- Use Microsoft 365 Copilot and other approved AI tools to draft summaries, accelerate research, improve reporting, and identify workflow efficiencies.
- Translate AP data into clear insights, dashboards, and action-oriented reporting for leaders and business partners.
- Engage vendors and internal stakeholders on account health, payment inquiries, escalations, and issue resolution.
- Recommend process improvements that reduce aged balances, late-payment charges, rework, and manual effort.
- Demonstrate Lumen 8 Behaviors by working with urgency, acting with integrity, collaborating across teams, owning outcomes, and continuously improving.
Required Experience
- 3-5 years of relevant experience
- Bachelor's degree in Finance, Business, or equivalent
Preferred Skills
- Telecom Expense Management, Accounts Payable, or vendor payment operations experience.
- Telecommunications industry knowledge.
- Vendor invoice processing, account reconciliation, and dispute resolution experience.
- Strong analytical, problem-solving, and written communication skills.
- Advanced Excel skills; experience with Power BI, SAP, Databricks, and Microsoft 365 Copilot.
- Ability to use AI responsibly to improve productivity, reporting quality, and operational execution.
- Ability to collaborate effectively with North American teams and offshore partners.
- Demonstrated alignment with Lumen 8 Behaviors, including accountability, inclusion, customer focus, and continuous improvement.
Mandatory Skills
- Financial analysis
- Invoice processing
- Vendor account reconciliation
- Network expense operations
Microsoft 365 Copilot / AI-enabled productivity
"We are an equal opportunity employer committed to fair and ethical hiring practices. We do not charge any fees or accept any form of payment from candidates at any stage of the recruitment process. If anyone claims to offer employment opportunities in our company in exchange for money or any other benefit, please treat it as fraudulent and report it immediately."
Financial Analysis, Invoice Processing, Vendor Reconciliation, expense operations
Click on Apply to know more.
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