SyManSys Technologies India Pvt. Ltd.
Website:
symansys.com
Job details:
π¨ Hiring: Senior Associate β Canadian Tax Support
π Location: India
πΌ Experience: 2β4 Years
We are looking for experienced professionals with a strong background in Canadian Tax Support / Canadian Tax Customer Service / Tax Operations to provide live support to Canadian Tax Professionals on product, process, and tax-related queries.
Key Responsibilities:
β Support Canadian Tax Professionals with tax/product/process queries.
β Handle direct client/customer interactions.
β Resolve customer escalations within SLA/TAT.
β Explain Canadian tax concepts clearly.
β Collaborate with cross-functional teams.
β Maintain accurate documentation and case records.
β Ensure quality and productivity standards.
Mandatory Skills:
β Canadian Tax Support / Canadian Tax Customer Service / Tax Operations
β Canadian Tax concepts and processes
β Direct client/customer handling
β Customer escalation management
β Excellent verbal & written communication
β Analytical and problem-solving skills
β MS Office / Excel
β CRM / support tools
π© Interested candidates can share their updated CV at: shreya.chauhan@symansys.com
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