YASH Technologies
Website:
yash.com
Job details:
Experience
5-8 Years
Job Description
Roles and Responsibilities:
- Design deployments: Architect software delivery and patch management strategies.
- Co-management setup: Configure workloads between SCCM and Microsoft Intune.
- Asset optimization: Analyze Lansweeper data to identify unauthorized software.
- Image creation: Build and maintain Windows Autopilot and OS deployment (OSD) images.
- Strategy roadmaps: Define the global enterprise endpoint and modern management strategy.
- Infrastructure design: Architect global SCCM, Intune, and Lansweeper environments.
- Vendor governance: Manage licensing, vendor relationships, and compliance audits.
- Security alignment: Partner with security teams to enforce compliance baselines.
- Team leadership: Mentor junior engineers and oversee daily operational deliverables.
- Driving key KPI improvement month on month
- Drive Knowledge Management , Process management, Client sign off
- Drive Key initiatives, CSIP, Automations , Customer Value additions
- Drive Ticket Reduction, Effort Reduction,
- Lead Client discussion on Key initiatives driving and outcomes
- Lead MSR/QBR , drive Ops as per Client Sensitivities and Priorities
- Understanding of Benchmarking , Best practices as per industry standard and peer companies which can be driven in the area assigned
- Understanding and adopting AI in the area of operation and able show value addition to client.
- Drive CSAT and TCSAT >4.5 /5.
Qualifications And Education Requirements
- Degree: Bachelor’s degree
- 8+ years infrastructure experience.
- Certification: Microsoft Certified: Enterprise Administrator Expert or equivalent.
- Frameworks: ITIL v4 certification or deep operational knowledge.
- Candidates who are confident of clearing extensive Background verification till previous Organization only shall apply.
Preferred Skills
- Cloud Security: Experience with Microsoft Defender for Endpoint.
- Multi-Platform: Managing diverse fleets including Windows, macOS, iOS, and Android.
Behavioral Attributes
- Leadership: Proven ability to guide teams and influence executive stakeholders.
- Strategic Vision: Ability to align technical choices with long-term business goals.
- Risk Management: Skilled at evaluating security risks against user productivity.
Primary Skills
Required Technical/ Functional Competencies
- Enterprise Architecture: Designing highly available, global SCCM and Intune infrastructures.
- Modern Management: Transitioning legacy on-premises workloads to cloud-native Intune/Autopilot.
- Asset Intelligence: Enterprise-wide Lansweeper architecture, software asset management (SAM), and compliance.
- Identity Management: Advanced Azure Active Directory (Microsoft Entra ID) and Conditional Access policies.
- Unified Endpoint Management: Advanced SCCM infrastructure and Intune co-management engineering.
- Cloud Services: Cloud Management Gateway (CMG) and Tenant Attach configuration.
- Automation: Proficient PowerShell scripting for deployment and remediation.
- Asset Governance: Advanced Lansweeper deployment, scanning optimization, and custom reporting.
- Fluent in English, in both oral and written communication
- Willingness to do US Shifts, ability to working from office is preferred, location will be city with Yash Office.
Desirable Skills
- Security Compliance: Vulnerability remediation and BitLocker management via Intune.
- Server Admin: Windows Server administration and IIS management.
- Budgeting: Estimating cloud licensing and infrastructure costs.
Accountability
Required Behavioral Competencies
- Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership.
Agility
- Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization.
Collaboration
- Participates in team activities and reaches out to others in team to achieve common goals.
Customer Focus
- Displays awareness of customers stated needs and gives priority to meeting and exceeding customer expectations at or above expected quality within stipulated time.
Communication
- Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees.
Drives Results
- Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets.
Certifications
Mandatory: CA, AZ104, MCSA, Business Intelligence Development Certification, Microsoft Certified Azure AI, Azure Data & Azure Administrator; Desirable: OCP, CCP/Yash defined course, Administration level Certification of any Storage Tool/Backup Tool
Mandatory: ITIL V4 Foundation
NCA - Nutanix Certified Associate
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