SAVIO ERP Softwares Pvt. Ltd.
Website:
savioerp.com
Job details:
Company Description SAVIO ERP Softwares Pvt. Ltd. provides specialized ERP solutions for laminate manufacturing businesses, helping organizations automate and streamline their end-to-end operations. The platform covers core processes such as sales enquiries, quotations, order booking, production planning, inventory, accounts, HR/payroll, CRM, and visitor management. It also supports key functions like barcode integration, export documentation, automated e-way bills, and detailed reporting on size, thickness, finish, brand, and per-sheet expense. SAVIO ERP emphasizes reliable, end-to-end implementation support and offers product demonstrations to ensure customers understand and maximize the value of the solution.
Role Description The Software Support / ERP Implementer is a full-time, on-site role based in Ahmedabad, responsible for supporting customers through the implementation and use of SAVIO ERP solutions. Day-to-day tasks include gathering client requirements, configuring and deploying ERP modules, and training users on system features and best practices. The role involves providing ongoing software support, diagnosing issues, coordinating with technical teams to resolve problems, and documenting solutions and processes. The Software Support / ERP Implementer will also assist in testing new features, supporting data migration, and ensuring that client operations run smoothly on the ERP platform.
Qualifications
- Candidates should possess strong Customer Support and Technical Support skills to assist users and address their queries effectively.
- Candidates should possess solid Troubleshooting and Software Support skills to diagnose, resolve, and document software-related issues.
- Candidates should possess good Analytical Skills to understand client processes, interpret data, and configure ERP modules appropriately.
- Relevant experience with ERP implementation, business process mapping, and user training is highly beneficial.
- A background in IT, computer science, engineering, or a related field, with familiarity in databases and basic networking concepts, is preferred.
- Strong communication skills, patience, and the ability to collaborate with cross-functional teams and clients on-site are important.
- Prior experience in manufacturing or process-driven industries, especially laminate or similar sectors, is an advantage.
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