About the role
Asst. Corporate Head
§ Oversees all clerical and administrative functions for the housekeeping department. This
includes and is not limited to the managing and maintaining of reports, reporting logs,
inventory logs, internal communications, requisitioning functions, audit results
management, inspection data entry, time and attendance functions and other aspects
of housekeeping management and support.
§ Support employee-related activities, including recruitment, performance evaluation,
retention, and termination processes.
§ Conduct trainings and staff coaching with coordination with other HK Managers.
§ Continuously update and manage performance development plans for team members
to support their growth.
§ Create and review annual performance appraisals for Housekeeping Managers in
coordination with the Corporate Head and Senior Assistant Corporate Head.
§ Perform spot checks and quality control assessments for each property, either during
non-operational hours or prior to guest arrival.
§ Assist with logistics planning for operations requirements in UAE and international
properties, in coordination with the Senior Assistant.
§ Review Oracle orders by tracking and following up on all purchases made by supervisors
and managers for each property, ensuring they align with the approved budget.
§ Contribute to pre-opening property requirements, including budgeting, operational
planning, and start-up needs.
§ Tracking start-up requisition deliveries according to the deadline.
§ Creating/updating SOPs and safety procedures in coordination with other housekeeping
corporates.
Assistant Corporate Head of Housekeeping Job Description
§ Ensure compliance with health and safety regulations ad company policies by readily
accessible documentation, including training records and MSDS sheets for cleaninf
chemicals.
§ Assist CHoHK in preparing the annual housekeeping budget in coordination with the
Senior Assistant.
§ Assists in controlling expenses of the housekeeping department in all properties in
coordination with other housekeeping corporates.
§ Monitor monthly or quarterly consumption report of each property / cost control in
coordination with HK admin.
§ Provides support to the Senior Assistant in tracking and following up Principal and
Family’s special requests.
§ Manage and resolve guest complaints professionally and effectively.
§ Coordinating with other Departments such us Laundry, F&B, Maintenance etc. for
smooth operation.
§ Sourcing and coordinating with new suppliers for product enhancement within the
budget.
§ Conduct advanced research and testing on the latest technologies relevant to the
housekeeping department, and prepare presentations for OVGs.
§ Assume the responsibility of the Senior Assistant in her absence.
§ Performs related duties as required. This position description in no way states or implies
that these are the only duties to be performed by the employee occupying this position.
Assistant Corporate Head of Housekeeping will be required to perform any other job-
related duties assigned by her Corporate Head and Senior Assistant Corporate Head.
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