Website:
mericler.in
Job details:
Company Description MERICLER EDUCATION (INDIA) PVT LTD is a dynamic and innovative education and visa services company established in India, with Canadian roots through Mericler Inc. in Toronto. The organization operates under a global educational umbrella, offering services supported by professionals with extensive international experience. Mericler provides visa services for students, visitors, workers, and permanent residency applicants, along with tailored counseling focused on clients’ best interests. The company also offers coaching for IELTS, TOEFL, PTE, and spoken English to help individuals achieve admission to top universities worldwide. With a strong focus on integrity, professionalism, and customer satisfaction, MERICLER aims to be a trusted partner for clients navigating global education and immigration pathways.
Role Description The Senior Visa Counsellor is a full-time, on-site role based in Ahmedabad. This role involves guiding clients through visa processes for study, work, travel, and immigration, including assessing profiles, explaining requirements, and recommending suitable countries and programs. The Senior Visa Counsellor will prepare and review documentation, assist with application forms, maintain accurate client records, and coordinate with internal and external stakeholders to ensure timely submission and updates. Responsibilities include conducting counseling sessions, responding to client queries, explaining visa rules and changes, and supporting clients in exam and admission-related procedures. The role also includes mentoring junior counsellors, contributing to process improvements, and maintaining high standards of service and compliance.
Qualifications
- Strong knowledge of student, visitor, work, and PR visa processes, documentation requirements, and immigration regulations for major destinations such as Canada, the UK, USA, and other key geographies.
- Experience in educational counseling, including advising on university selection, courses, and pathways, and familiarity with exams like IELTS, TOEFL, and PTE.
- Excellent communication and interpersonal skills, with the ability to conduct one-on-one and group counseling sessions and handle client queries clearly and professionally.
- Proficiency in documentation review, application form filling, record-keeping, and basic computer skills (MS Office, email, CRM tools).
- Strong attention to detail, organizational skills, and the ability to manage multiple cases and deadlines simultaneously.
- Proven experience (typically 2–5+ years) in visa counseling, study abroad consulting, or a related domain; prior senior or lead counselling experience is an advantage.
- Bachelor’s degree in any discipline; a background in education, business, or international studies is preferred.
- Ability to work on-site in Ahmedabad, collaborate in a team environment, and uphold high standards of integrity, confidentiality, and client service.
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