Website:
paulsconsultancyservices.com
Job details:
Job Description – Senior Sales Manager / Business Development Manager – BPS Services
Location: Bangalore, Chennai
Experience: 12+ Years
Salary: 30 LPA
Preferred Experience
Experience working with Domestic BPO/BPS/BPM, Retail and E-commerce clients will be an added advantage.
Exposure to enterprise clients and large-scale outsourcing engagements preferred.
Strong understanding of industry trends and BPS transformation initiatives.
Position Overview
Looking for a seasoned sales professional to drive growth for our Business Process Services (BPS) portfolio. The ideal candidate should have strong experiencein selling BPS/BPO/BPM solutions, including Back Office Outsourcing, Customer ExperienceManagement (CXM), Contact Center, and Omnichannel CX solutions.
The role requires a strong combination of hunting and farming capabilities — acquiring new
enterprise clients while expanding relationships and wallet share with existing customers.
Key Responsibilities
Drive end-to-end sales for BPS/BPO/BPM, Back Office Outsourcing, CXM, Contact
Center, and Omnichannel CX offerings.
Build and manage sales pipeline through new client acquisition and strategic
account expansion.
Identify, engage, and close opportunities with enterprise customers across
industries.
Develop strong relationships with CXOs, business heads, and key decision-makers.
Own the complete sales cycle including lead generation, solution positioning,
RFP/RFI management, negotiations, and closure.
Work closely with delivery, solution, and operations teams to create customized
customer solutions.
Drive account mining and cross-selling opportunities within existing customer
relationships.
Achieve assigned revenue and business growth targets.
Track market trends, competitor landscape, and emerging opportunities in the BPS
industry.
Candidate Profile / Skills Required
Minimum 10+ years of relevant sales experience in BPS/BPO/BPM/Managed
Services/CXM/Contact Center solutions.
Proven experience in selling outsourcing services and managing enterprise sales
cycles.
Strong understanding of Back Office operations, Customer Experience Management,
Digital CX, and Omnichannel solutions.
Demonstrated success in both new logo acquisition (hunting) and existing account
growth (farming).
Strong enterprise relationship management and consultative selling skills.
Experience managing large-value deals and complex client engagements.
Excellent communication, negotiation, and stakeholder management skills.
Key Success Metrics
Revenue growth and new business acquisition.
Pipeline generation and conversion.
Strategic account expansion and wallet share growth.
Customer relationship development and retention.
For assistance - contact@paulscareers.com
Click on Apply to know more.
