Mitigata™ - Smart cyber insurance
Website:
mitigata.com
Job details:
Job Title -Senior IT Engineer - End point security
Job Location - Bangalore
Preferred - Immediate Joiner
Mandate Skills - EDR, Crowdstrike , Endpoint Security
Job Summary: We are looking for a Senior IT Engineer with strong hands-on experience in endpoint security and device management. The ideal candidate will be responsible for managing, securing, and supporting end-user devices across the organization using tools such as CrowdStrike EDR, Jamf Pro, Microsoft Intune, and other endpoint management and response solutions. This role also includes acting as Level 2 (L2) IT Support for endpoint and user-related issues.
Key Responsibilities
- Manage and administer endpoint security solutions, primarily CrowdStrike EDR, including policy configuration, alert triage, incident response, and remediation.
- Deploy, configure, and maintain device management platforms such as Jamf Pro (macOS) and Microsoft Intune (Windows, macOS, mobile devices).
- Ensure compliance with security baselines, patching, and device hardening standards across all endpoints.
- Monitor endpoint health, security events, and performance; investigate and respond to endpoint-related incidents.
- Automate device provisioning, software deployment, patch management, and configuration using MDM/UEM tools.
- Provide L2 IT Support for end-user and endpoint-related issues, including OS problems,
- device enrollment, security agent issues, application access, and policy-related incidents.
- Act as an escalation point from L1 support and coordinate with L3, Security, and Infrastructure teams when required.
- Collaborate with Security, IT Infrastructure, and Compliance teams to implement and improve endpoint security controls.
- Maintain documentation for endpoint configurations, SOPs, and troubleshooting guides.
- Support audits and compliance initiatives by providing endpoint security and management reports.
- Stay updated with the latest trends in endpoint security, EDR, and device management technologies.
Required Skills & Qualifications
- 3–5 years of hands-on experience in IT endpoint management and support.
- Strong experience with CrowdStrike EDR (installation, policy management, alert
- investigation, and response).
- Hands-on experience with Jamf Pro for macOS device management.
- Hands-on experience with Microsoft Intune for Windows and cross-platform device management.
- Proven experience handling L2 IT Support responsibilities in an enterprise environment.
- Solid understanding of endpoint security concepts, EDR, antivirus, device compliance, and zero-trust principles.
- Experience managing Windows, macOS, and mobile devices (iOS/Android).
- Good knowledge of OS troubleshooting, patching, and device lifecycle management.
- Familiarity with scripting (PowerShell, Bash, or similar) is a plus.
- Strong problem-solving, communication, and documentation skills.
Preferred / Good to Have
- Experience with additional endpoint or security tools (e.g., Defender for Endpoint,
- Workspace ONE, SentinelOne).
- Knowledge of identity and access management (Azure AD / Entra ID).
- IT certifications related to endpoint management or security (Jamf, Microsoft, CrowdStrike,etc.).
Qualifications:
- Bachelor degree or equivalent in Information Technology, Computer Science, or a related field.
Click on Apply to know more.
