Cotiviti
Website:
cotiviti.com
Job details:
Company Description Cotiviti is a performance-focused organization that helps clients improve financial results and service quality across healthcare and retail sectors. In healthcare, the company ingests and analyzes billions of clinical and financial data points to identify opportunities for greater efficiency, accuracy, and quality of care. Cotiviti’s solutions enable health organizations to optimize processes, reduce waste, and make better data-driven decisions. In retail, Cotiviti provides audit and recovery services that help clients increase efficiency and maximize profitability. Team members join a data-informed environment that values analytical thinking, collaboration, and continuous improvement.
Role Description The Senior Facilitator is a full-time, on-site role based in South Mumbai. This role is responsible for delivering high-quality training sessions, workshops, and facilitation programs for internal teams and, when needed, client groups. Day-to-day responsibilities include designing training content, preparing learning materials, conducting classroom and small-group sessions, and using interactive methods to drive engagement and knowledge retention. The Senior Facilitator will assess learning needs, gather feedback, and refine programs to align with organizational goals and performance metrics. The role involves close collaboration with operations, HR, and leadership to ensure training supports business outcomes and adheres to company standards and policies.
Qualifications
- Experience in training design and delivery, including curriculum development, workshop facilitation, and use of adult learning principles.
- Strong communication and presentation skills, with the ability to explain complex concepts clearly and adapt style to diverse audiences.
- Proficiency in organizing and managing classroom sessions, scheduling, and training logistics in an on-site environment.
- Ability to analyze performance data and feedback to improve training content, methods, and learner outcomes.
- Comfort with using common office and presentation tools (e.g., PowerPoint, Excel, learning platforms) to support facilitation.
- Proven ability to collaborate with cross-functional teams and build positive relationships with stakeholders at different levels.
- Strong problem-solving skills, attention to detail, and a focus on continuous improvement in training practices.
- Bachelor’s degree in a relevant field (such as Education, Business, Psychology, or Human Resources) or equivalent practical experience.
- Prior experience in a facilitator, trainer, or learning and development role, preferably within data-driven or service-oriented organizations.
- Willingness to work on-site in South Mumbai and manage a full-time schedule aligned with business needs.
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