ARTH
Website:
arthimpact.in
Job details:
Job Description – Partner Operations & Reconciliation
Designation: Executive / Senior Executive – Partner Operations
Experience: 2–5 Years
Industry: NBFC / FinTech / BFSI
Location: Gurugram / Noida
Key Responsibilities
- Daily reconciliation of payments uploaded by partners/LSPs and tracking of i2i bank payment status.
- Coordinate with partners and i2i for payment updates, discrepancies, and pending transactions.
- Handle and respond to complaint emails within T+1 TAT and maintain the complaint tracker.
- Coordinate with partners/LSPs and i2i for timely closure of RBI complaints within T+2 TAT.
- Reconcile and calculate service fees for all partners/LSPs.
- Collect monthly lender repayment data from i2i and ensure timely system updates.
- Handle partner and IFA requests and coordinate with i2i for required actions.
- Follow up with i2i for NOCs on closed cases and maintain proper records.
Required Skills
- 2–5 years of experience in NBFC / FinTech / BFSI / Operations.
- Good knowledge of MS Excel, reconciliation, MIS, and data management.
- Strong follow-up, communication, and stakeholder management skills.
- Ability to work within defined TATs and manage multiple partners.
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