Scrollwell
Website:
scrollwell.com
Job details:
Company Description Scrollwell, founded in 2020, is dedicated to driving educational change by providing live training that equips educators with essential digital skills. The organization focuses on helping teaching professionals succeed in an increasingly technology-driven learning environment. Scrollwell is supported by Startup India, MSME, Skill India, Start-up Bihar, and is incubated at CIILE, Chanakya National Law University, Patna. To date, Scrollwell has empowered over 55,000 educators, demonstrating its impact and commitment to education. The team values innovation, practical skill-building, and long-term growth for both learners and staff.
Role Description This is a full-time, on-site Sales Telecaller role based in Patna. The Sales Telecaller will make outbound calls to potential clients, introduce Scrollwell’s training programs, and clearly explain service offerings and benefits. The role includes following up on leads, maintaining call records, and updating customer information in the CRM or relevant databases. The Sales Telecaller will handle inbound inquiries, address basic questions, and redirect complex queries to appropriate team members. Daily responsibilities also involve meeting call and conversion targets, coordinating with the sales and marketing teams, and providing feedback on customer needs and market trends.
Qualifications
- Strong verbal communication skills in English and local languages, with clear articulation and active listening abilities.
- Customer service and relationship-building skills, including patience, empathy, and a professional telephone manner.
- Basic sales and negotiation skills, with the ability to handle objections and convert prospects into enrolled clients.
- Comfort using phones, computers, and CRM or lead management tools for data entry and call tracking.
- Ability to work on-site in Patna, manage time effectively, and meet daily and weekly performance targets.
- Prior experience in telecalling, inside sales, or customer support is preferred but not mandatory.
- Minimum educational qualification: high school diploma; a graduate degree in any discipline is an advantage.
- Interest in the education and training sector, with a willingness to learn about Scrollwell’s programs and services.
Click on Apply to know more.