Proklean Technologies Pvt. Ltd.
Website:
proklean.in
Job details:
Company Description Proklean Technologies Pvt. Ltd., founded in 2012 and headquartered in Chennai, India, focuses on pioneering innovations in Green Chemistry to create sustainable solutions for industry and society. The company has developed proprietary technologies using renewable input materials to address challenges such as industrial pollution and depletion of natural resources. Proklean’s unique probiotic-based fermentation and formulation technology is the first of its kind globally and serves multiple sectors including textiles, leather, hospitality, waste management, paper, and consumer products. Its products match or exceed conventional chemical performance while reducing environmental impact, and the company holds ISO 9001:2015, ISO 14001, and OHSAS 18001 certifications. Proklean’s offerings are also registered and compliant with leading global standards such as ZDHC, GOTS, OEKO-TEX Eco Passport, GreenPro, FDA, and REACH.
Role Description The Sales Service Engineer is a full-time, on-site role based in Chennai, responsible for supporting customers in the effective use of Proklean’s products and technologies. This role involves conducting field visits to industrial and commercial client sites, installing and commissioning equipment or solutions, and performing routine maintenance and repair activities. The Sales Service Engineer will diagnose technical issues, provide troubleshooting and technical support, and ensure timely resolution to maintain customer satisfaction and operational reliability. In addition, the role includes collaborating with the sales team to understand customer requirements, demonstrating product performance, assisting in trials, and delivering clear communication and training to customer personnel. The individual will prepare service reports, maintain documentation, and proactively identify opportunities for process improvements and product optimization.
Qualifications
- Strong technical skills in troubleshooting and technical support, with the ability to diagnose and resolve equipment or system issues efficiently.
- Hands-on experience in field service, including on-site customer interaction, equipment installation, and service coordination.
- Proficiency in maintenance & repair of industrial or process equipment, with a focus on reliability, safety, and preventive maintenance.
- Effective communication skills for engaging with customers, explaining technical concepts clearly, and collaborating with internal teams.
- Degree or diploma in engineering (chemical, mechanical, electrical, or related discipline) or equivalent technical qualification.
- Experience in industries such as textiles, leather, hospitality, waste management, paper, or chemicals is an advantage.
- Comfort working on-site in industrial environments, with adherence to safety and environmental standards.
- Ability to work independently, manage multiple service assignments, and maintain accurate service documentation.
- Basic understanding of sustainable or green technologies and an interest in environmentally responsible solutions.
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