Sales & Operations Manager
ArborVitae
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- customer relationship management
- customer value
About the role
ArborVitae
Website:
arborvitae.in
Job details:
Key Responsibilities
- Drive monthly sales and revenue targets for the clinic.
- Handle leads from enquiry to conversion and ensure timely follow-ups.
- Build strong relationships with premium clients and drive repeat visits, memberships and referrals.
- Identify opportunities for upselling and increasing customer value.
- Manage day-to-day clinic operations and ensure smooth functioning.
- Coordinate with the clinic team and manage schedules, daily briefings and service standards.
- Handle customer queries and escalations professionally.
- Track daily and weekly sales, leads, conversions and revenue.
- Coordinate with marketing agencies and monitor lead quality and conversion.
- Support inventory, vendor coordination and other operational requirements.
- Maintain reports and trackers using Excel/Google Sheets.
- Coordinate with the management and ensure business targets and service standards are met.
Requirements
- 3–5 years of experience in Sales, Business Development, Clinic/Center Management, or similar customer-facing roles.
- At least 1 year of experience managing a team, location or business function.
- Strong experience in sales, lead conversion and achieving targets.
- Excellent communication and customer relationship management skills.
- Comfortable handling premium/high-value customers.
- Good working knowledge of Excel/Google Sheets.
- Candidates from Healthcare, Wellness, Hospitality, Premium Retail, Salon/Spa, Fitness, Diagnostics or similar industries can be considered.
- Kannada is an added advantage.
What We Offer
- Opportunity to work with a global, doctor-led wellness brand.
- Fixed salary + performance-linked incentive.
- Direct exposure to clinic operations, sales and business growth.
- Opportunity to grow with the business as it expands.
Click on Apply to know more.
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