Ujjivan Financial Services
Website:
ujjivansfb.in
Job details:
JOB TITLE : Sales Manager-Semi Formal LAP
GRADE : SM
DEPARTMENT : MSME
LOCATION : Branch
SUB-DEPARTMENT : Business
TYPE OF POSITION : Full-time
REPORTS TO : Area Business Manager/Circle Business Manager - LAP
REPORTING INTO
Portfolio Relationship Manager
- As Sales Manager, he or she will be responsible for achieving Business targets and managing healthy Portfolio, by ensuring timely repayments and controlling customer exits.
- This role seeks to drive business volume through the Direct Sales Agent (DSA) channel.
- SIZE OF THE ROLE
FINANCIAL SIZE
NON-FINANCIAL SIZE
- Monthly Business volume as per the business target, average monthly productivity of 40 – 75 lacs
- X-Bucket Collections as per defined norms
- Insurance cross-sell coverage on 100% of customers
- Family SA and Business CA sourcing
- Coordination with Credit Manager for case approval and CAD and Operations for case disbursement.
- Maintains Daily sales report and sharing with supervisor.
- Maintains DSA tracker for pay-out processing
- KEY DUTIES & RESPONSIBILITIES OF THE ROLE
Business
- Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established
- Identification and development of DSA channel, around the defined distance of the Sitting Hub
- Provides regular updates and training to DSA channel; Ensure payout to DSA are on time
- Create Awareness in the market through direct and indirect marketing
- Tracks competition in terms of rates, credit assessment, DSA payouts, marketing activities
Customer
- Ensure customers are educated about all products/services offered by Ujjivan.
- Ensure lower customer attrition by providing different products as per customer requirement.
- Focus on lower TAT as per laid down standards.
Internal process
- Ensure delinquency is within norms and does X-Bucket collection.
- Ensure First time right (FTR) logins, Disbursement within TAT (Turn-around time), Collection of OTC, PDD
Learning & Performance
- Ensure that self is up to date on all relevant circulars and all products/services offered in the Branch
- Ensure adherence to training man-days/ mandatory training programs for self
- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self
Bike or scooter with smart phone is mandatory for the role
- MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS
Educational
Qualifications
Experience (Years and Core Experience Type)
- 2 – 4 years of experience in LAP or Mortgage sales
- At least 1-year experience in semiformal segment
Certifications
NA
Other Requirement
- 2-Wheeler & Android Smart Phone
Functional Skills
Behavioral Skills
- Diligent
- Willingness and ability to communicate with multiple people
Competencies
- Dependability, Attention to detail
- KEY INTERACTIONS
INTERNAL
EXTERNAL
- Supervisors – Area Sales Manager, RBM
- Credit Manager, Legal Manager, Internal Valuer
- CAD, Operations
- DSA
- Legal and Technical Vendors
PREPARED BY: Indrajeet Hari
DATE : 12-04-2023
REVIEWED BY: Ashim Sarkar
DATE : 05-01-2024
LAST UPDATED BY: TM Team
DATE : 08-01-2024
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