JetLearn
Website:
jetlearn.com
Job details:
Academic Counsellor – International Sales (Global Education)
About JetLearn
JetLearn is Europe’s leading AI and Coding academy for children aged 5–16, delivering highly personalized 1:1 live online coding and robotics programs. Serving families across 18+ nationalities, JetLearn operates as a truly global education organization.
Our curriculum is designed and reviewed by alumni and teaching experts from world-class institutions and organizations including MIT, Stanford, Harvard, IIT, Google, Microsoft, Meta, INSEAD, and more. Classes are delivered by the top 1% of tutors worldwide—professionals with strong computer science backgrounds and proven teaching expertise.
At JetLearn, we partner with families globally to shape future-ready learners.
Role Overview
We are looking for an Academic Counselor – International Sales to join our growing global team. This role is designed for professionals who believe in advisory-led selling, relationship building, and delivering meaningful educational outcomes for international families.
You will act as a trusted education advisor to parents across global markets, understanding each learner’s aspirations and guiding families toward the most suitable learning pathways within JetLearn’s ecosystem.
Key Responsibilities1. Consultative Engagement & Relationship Building
- Serve as a trusted academic advisor to international parents, understanding their child’s learning goals, strengths, and future aspirations.
- Conduct structured discovery conversations with parents post-trial classes to assess fit, readiness, and long-term learning pathways.
- Provide thoughtful, needs-based recommendations rather than transactional selling.
2. International Market Sales & Enrollment
- Manage and convert qualified inbound leads generated through global marketing initiatives.
- Engage with parents across different geographies, cultures, and time zones with high professionalism and cultural sensitivity.
- Clearly articulate JetLearn’s value proposition, curriculum depth, learning outcomes, and global differentiation.
- Guide families through enrollment decisions with transparency on pricing, packages, and learning milestones.
3. Stakeholder Communication & Follow-Ups
- Respond promptly and professionally to parent queries via calls, emails, and WhatsApp.
- Maintain consistent, value-driven follow-ups focused on addressing concerns, sharing insights, and supporting decision-making.
- Build long-term relationships that encourage renewals, upgrades, and advocacy.
4. CRM, Planning & Execution Excellence
- Maintain accurate and detailed records of parent interactions, learner profiles, and progress in the CRM system.
- Track pipeline health, conversion metrics, and monthly performance against defined goals.
- Demonstrate strong planning and execution skills to manage international leads efficiently.
5. Growth Through Referrals & Advocacy
- Proactively identify satisfied parents and convert them into brand advocates.
- Generate and convert referrals through relationship-led engagement rather than incentive-driven selling.
- Contribute insights from parent interactions to improve programs, messaging, and overall customer experience.
Desired Education, Experience & Competencies
Education & Experience
- Bachelor’s degree from a reputed institution; Master’s/MBA is an advantage but not mandatory.
- 2–5 years of experience in consultative sales, admissions counselling, business development, or customer advisory roles in a B2C environment.
- Prior exposure to international clients, global markets, or education/ed-tech is highly desirable.
Core Competencies
- Exceptional oral and written English communication skills with confidence in engaging global audiences.
- Strong consultative mindset with the ability to listen, diagnose needs, and recommend solutions.
- Cultural sensitivity and adaptability when working with international families.
- Self-driven, resilient, and outcome-oriented with a strong sense of ownership.
- Ability to thrive in a fast-paced, evolving start-up environment.
- Proven capability to achieve targets through strategic planning and ethical selling.
What You Will Gain
- A global, inclusive, and collaborative start-up culture.
- Opportunity to work with international clients and premium education products.
- Autonomy to innovate, influence processes, and make meaningful decisions.
- Exposure to a mission-driven organization shaping the future of education worldwide.
📅 Work Schedule:
- 1 day off during weekdays, Saturday Sunday are busy days
- Working Time, 3 PM IST - 1 AM IST
● Nature of Work: Hybrid
● Location: Remote
Click on Apply to know more.
