Wooden Street
Website:
woodenstreet.com
Job details:
Company Description Wooden Street is India’s leading online furniture store, offering home furniture and décor solutions with a mission of providing “Affordable Luxury.” The company showcases over 30,000 thoughtfully designed products that cater to diverse styles and home requirements. With more than 100 experience stores across India and a network of 350+ delivery centers, Wooden Street focuses on making furniture shopping convenient and accessible. The brand is committed to customer satisfaction and has served over 1 million customers nationwide. Wooden Street is known for well-crafted furniture that enhances home aesthetics with an elegant and luxurious feel.
Role Description This is a full-time, on-site Sales Executive role based in Mumbai. The Sales Executive will engage with walk-in customers at the store, understand their furniture and décor needs, and recommend suitable products and solutions. Responsibilities include explaining product features and pricing, preparing quotations, negotiating and closing sales, and ensuring a smooth purchase experience from inquiry to delivery. The role involves maintaining product displays, tracking inventory at the showroom level, and coordinating with internal teams for order processing and customer follow-up. The Sales Executive will also contribute to meeting individual and store sales targets while upholding Wooden Street’s standards of service and professionalism.
Qualifications
- Proven experience in retail or inside sales, preferably in furniture, home décor, or lifestyle products.
- Strong customer service skills, including active listening, needs assessment, and relationship building.
- Excellent verbal communication and interpersonal skills, with the ability to present and explain products clearly.
- Basic knowledge of sales processes, including lead handling, negotiation, and closing techniques.
- Comfort with using POS systems and basic computer applications (MS Office, CRM tools) to manage sales and customer data.
- Ability to work on-site in Mumbai, including weekends and retail peak hours, as part of a store schedule.
- Attention to detail and a strong sense of ownership toward showroom upkeep and product presentation.
- Bachelor’s degree or equivalent in Business, Marketing, or a related field is preferred but not mandatory.
- Prior experience in a customer-facing role and familiarity with the local market will be an advantage.
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