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Company Description Teamworks United is a professionally managed call center and on-call sales company, established in 2019 and focused on promoting and selling its own manufactured products through structured, customer-centric telecalling processes. The organization specializes in on-call sales, customer support, and product consultation, emphasizing clear communication and positive customer experiences. With trained, performance-driven calling executives, Teamworks United prioritizes converting leads into long-term customers while maintaining transparency and ethical sales practices. The company uses modern calling tools, data-driven strategies, and well-defined sales workflows to deliver consistent results and sustainable growth. Teamworks United offers a supportive work environment, continuous training, and growth opportunities aligned with its mission to build strong market presence and its vision to be a trusted name in the call center and tele-sales industry.
Role Description This is a full-time, on-site role based in the Greater Indore Area for Sales Center Executives, Back Office staff, and Team Leaders. Daily responsibilities for Sales Center Executives include making outbound and handling inbound calls, pitching products, explaining features and benefits, addressing customer queries, and converting leads into sales while following defined scripts and compliance standards. Back Office team members will support call operations through data entry, lead management, order processing, documentation, and coordination with the calling team to ensure smooth workflows and accurate records. Team Leaders will oversee calling teams, monitor performance, provide coaching and feedback, track targets, prepare basic reports, and ensure adherence to quality, process, and ethical sales guidelines. All team members are expected to collaborate closely, maintain professional communication, and contribute to a positive and results-oriented work environment.
Qualifications
- Candidates should possess strong communication and active listening skills, with clear spoken English and Hindi and the ability to build rapport over the phone.
- Candidates should possess sales and customer service skills, including lead conversion, objection handling, customer relationship management, and a customer-first mindset.
- Candidates should possess basic computer and back-office skills, such as data entry, CRM or calling software usage, email handling, and documentation accuracy.
- Candidates for Team Leader roles should possess team management and leadership skills, including performance monitoring, coaching, target tracking, and conflict resolution.
- Candidates should possess problem-solving and organizational skills, with the ability to manage multiple calls or tasks, prioritize work, and follow structured processes.
- Relevant experience in call centers, tele-sales, or customer support is preferred; freshers with strong communication and willingness to learn may also be considered.
- A minimum of high school completion; a diploma or bachelor’s degree in any field is an added advantage.
- Willingness to work in a target-driven environment, openness to continuous training, and a
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