AUPS
Website:
myaups.com
Job details:
The Admission Counselor is responsible for guiding prospective students through the enrollment journey for online programs. This role involves advising students on program offerings, eligibility, and admissions procedures; managing digital leads; achieving enrollment targets; and collaborating with internal teams to enhance outreach and conversion. The Admission Counselor plays a key role in driving student enrollment growth and delivering a positive applicant experience.
Key Responsibilities:
1. Student Advisory & Counseling:
- Advise prospective students on available online programs, eligibility criteria, fees, and enrollment procedures.
- Assess students’ learning objectives and career goals and recommend suitable courses aligned with their aspirations.
2. Lead Management & Follow-Up:
- Proactively follow up with inquiries and leads generated through marketing campaigns, social media, and digital platforms.
- Manage and prioritize online leads efficiently to maximize conversion rates.
3. Enrollment Planning & Target Achievement:
- Plan and execute enrollment strategies to meet individual and team enrollment targets.
- Monitor personal performance metrics and take corrective actions to achieve assigned goals.
4. CRM & Data Management:
- Maintain accurate and up-to-date records of student interactions, follow-ups, and enrollment status in the CRM system.
- Generate reports on lead status, conversions, and pipeline progress.
5.Relationship Building & Partnerships
- Develop and maintain relationships with prospective students, education agents, and online partners.
- Support outreach initiatives to expand the institution’s digital presence and student base.
6.Digital Outreach & Promotional Activities:
- Participate in webinars, virtual open days, and digital promotional initiatives.
- Support online campaigns and student engagement activities to attract potential students.
7.Student Application & Onboarding Support
- Guide students through application, registration, documentation, and onboarding processes.
- Ensure a smooth and positive enrollment experience for students.
Key Result Areas (KRAs):
KRA 1: Student Engagement & Counseling:
- Advise prospective students on available programs, eligibility criteria, and enrollment procedures.
- Assess students’ learning objectives and recommend suitable courses aligned with their goals.
- Respond promptly to student inquiries via calls, emails, and online platforms.
KRA 2: Enrollment & Conversion:
- Follow up proactively on leads generated through marketing campaigns, social media, and referrals.
- Convert prospective students into enrolled students to meet individual and team targets.
- Maintain accurate records of student interactions and enrollment status in the CRM system.
KRA 3: Relationship Management:
- Build and maintain relationships with prospective students, parents, agents, and online partners.
- Provide guidance and support throughout the application, registration, and onboarding process.
KRA 4: Market & Program Awareness:
- Track trends in the education market, competitor programs, and student preferences.
- Share insights with the admissions and marketing teams to improve outreach strategies.
- Participate in virtual open days, webinars, and promotional initiatives to attract potential students.
KRA 5: Compliance & Reporting:
- Maintain accurate and timely reporting of all student data in line with institutional policies.
- Adhere to UAE labor laws and institute regulations regarding student recruitment and data confidentiality.
- Provide feedback and reports to the Admissions Manager for strategy planning.
Click on Apply to know more.
