Website:
seejindia.com
Job details:
Job Description – Retail Sales Associate
Company: Seej India
Brand: SHREE – She is Special (Retail Franchise Partner)
Location: Asansol, West Bengal
Department: Retail Sales
Reports To: Store Manager
Employment Type: Full-Time
About Seej India
Seej India is the authorized retail franchise partner of SHREE – She is Special, one of India's leading women's ethnic wear brands. We are committed to delivering premium ethnic fashion with exceptional customer service, creating a memorable shopping experience for every customer.
Job Summary
We are looking for an enthusiastic, customer-oriented, and fashion-conscious Retail Sales Associate to join our team in Asansol. The ideal candidate will assist customers in selecting products, achieve sales targets, maintain store presentation, and represent the SHREE brand with professionalism and enthusiasm.
Key ResponsibilitiesSales & Customer Service
- Welcome every customer warmly and create a positive shopping experience.
- Understand customer preferences and recommend suitable ethnic wear and accessories.
- Achieve individual and store sales targets.
- Upsell and cross-sell products to increase customer value.
- Build lasting customer relationships through excellent service.
Store Operations
- Ensure the store is clean, organized, and visually appealing at all times.
- Arrange merchandise according to visual merchandising guidelines.
- Replenish stock and report low inventory to the Store Manager.
- Assist in stock receiving, tagging, pricing, and inventory counts.
Billing & POS Operations
- Operate the Point-of-Sale (POS) system accurately.
- Handle cash, UPI, debit/credit card, and other payment transactions.
- Issue invoices and receipts correctly.
Customer Support
- Handle customer queries, exchanges, and returns in accordance with company policy.
- Resolve customer concerns professionally and escalate complex issues when necessary.
- Maintain customer feedback records to improve service quality.
Team Collaboration
- Work closely with fellow team members to achieve store objectives.
- Participate in product training and promotional events.
- Follow company policies, grooming standards, and operational procedures.
Eligibility
- Minimum qualification: Higher Secondary (10+2).
- Graduate preferred.
- 2–5 years of experience in retail, apparel, or customer service.
- Freshers with strong communication skills and a positive attitude are encouraged to apply.
Skills Required
- Excellent communication and interpersonal skills (Bengali, Hindi, and basic English preferred).
- Passion for fashion and customer service.
- Sales and persuasion skills.
- Basic computer and POS knowledge.
- Positive attitude and willingness to learn.
- Professional grooming and presentation.
- Ability to work on weekends, public holidays, and flexible retail shifts.
Key Performance Indicators (KPIs)
- Sales target achievement.
- Customer satisfaction.
- Conversion rate.
- Average Bill Value (ABV).
- Units Per Transaction (UPT).
- Attendance and punctuality.
- Store presentation and merchandising compliance.
Compensation & Benefits
- Competitive salary.
- Attractive monthly sales incentives.
- Employee training and development.
- Career growth opportunities.
- Friendly and professional work environment.
- Employee discounts on eligible products (as per company policy).
Core Values
Every Retail Sales Associate at Seej India is expected to uphold the following values:
- Customer First
- Integrity
- Teamwork
- Accountability
- Respect
- Professionalism
- Passion for Fashion
- Continuous Learning
Join Seej India and become part of a team that celebrates tradition, style, and exceptional customer experiences—bringing the elegance of SHREE to the women of Asansol and beyond.
Click on Apply to know more.