Website:
trainify360.com
Job details:
Company Description Trainify360 delivers high-impact corporate training programs that help organizations unlock the full potential of their teams. The company designs tailored learning solutions for startups, large enterprises, and multinational organizations across sectors such as IT, BFSI, manufacturing, pharma, and education. Core programs focus on soft skills, leadership and people development, team building, sales and negotiation, AI tools, cybersecurity awareness, and advanced Excel, along with custom modules based on client needs. Trainify360 offers both in-person and virtual training and maintains a strong presence across major business hubs throughout India. The organization is committed to measurable results, supporting clients in building future leaders, driving digital transformation, and enhancing team collaboration.
Role Description The Retail Sales Trainer Kolkata role at Trainify360 is a full-time, on-site position based in Chennai. The trainer will design and deliver engaging retail sales training sessions, including classroom workshops, role-plays, and on-floor coaching for sales teams. Day-to-day responsibilities include assessing training needs, developing training content and training aids, and tailoring programs to different retail formats and product categories. The role also involves observing sales interactions, providing performance feedback, and coaching staff to improve customer service, conversion rates, and upselling skills. The trainer will track training effectiveness through metrics, prepare reports for management, and collaborate with store leadership to support ongoing skill development and business goals.
Qualifications
- Candidates should possess strong Training & Development and Training skills, including program design, facilitation, and evaluation.
- Candidates should possess excellent Communication skills, including clear presentation, listening, and the ability to explain concepts simply.
- Candidates should possess solid Customer Service skills with an understanding of retail operations and customer experience best practices.
- Candidates should possess effective Coaching skills to guide, motivate, and support sales teams in improving performance.
- Experience as a sales trainer or retail sales professional, preferably in organized retail or FMCG, is highly beneficial.
- A bachelor’s degree in business, retail management, training, or a related field is preferred.
- Ability to work on-site in Chennai, travel to store locations as needed, and manage multiple training batches.
- Proficiency in MS Office (PowerPoint, Excel, Word) and familiarity with digital learning tools or LMS platforms is an advantage.
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