Lladró, S.A.
Website:
lladro.com
Job details:
Company Description Lladró is the success story of an iconic Spanish brand. A world leader in the design, manufacturing and distribution of porcelain art creations, Lladró is a unique mix of talent, audacity and meticulousness in the quest for excellence. In India, we operate through 9 exclusive Boutiques across metro cities.
MAIN PURPOSE
Act as aBrand Ambassador who builds high value customer relationships through personalise engagement, responsible for Retail sales. This is a front-end sales position.
Role Description
- Bring the brand and its products to life through compelling storytelling.
- Deliver exceptional customer service and create a memorable, personalized in-store experience.
- Build long-term customer relationship encouraging repeat business
- Develop comprehensive knowledge of the product portfolio.
- Plan and execute weekly & Monthly actions sales to drive commercial growth.
- Maintaining accurate reports, Customer database inventory records and VM standards in accordance with brand guidelines.
Education
Graduate / Postgraduate
Skills required:
- Self-starter with excellent communication and presentation skills
- Strong computer & analytical skills
- Organized & process oriented
- Brand Image Concerned
Behavioural competencies:
- Responds promptly to customer needs and solicits customer feedback to improve services.
- Ability to effectively present information & respond to questions from groups of managers and customers.
- Demonstrate attention to detail.
- Demonstrates accuracy and thoroughness Meets productiveness standards, completes work in a timely manner and strives to increase productivity.
- Commits to long hours of work when necessary to reach goals.
- Supports the organization’s goals & values.
- Adhere to company policies & procedures.
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