Website:
eartham.in
Job details:
Company Description Eartham is a hospitality brand that reimagines cafés, hostels, and boutique stays through nature-inspired spaces and community-focused experiences. The brand brings together great food, memorable stays, and meaningful connections for travelers and local guests. Eartham Cafe offers a slow-vibe culinary space with artisanal food, specialty brews, and community events, while Eartham Stays provides thoughtfully designed boutique rooms and tranquil suites for conscious travelers. The company operates with strong unit economics, high guest retention, and a scalable, asset-light model, supported by strategic integration with Moustache Pushkar. Eartham is expanding across tier-2 destination hubs in Rajasthan and North India and is based in Pushkar, Rajasthan, India.
Role Description This is a full-time remote role for a Restaurant Manager and Waiter. The role involves overseeing daily café and restaurant operations, ensuring smooth service, and maintaining high standards of food, beverage, and hygiene. Responsibilities include managing reservations, coordinating with kitchen staff, supervising service staff, and actively participating in guest service by taking orders, serving food and beverages, and attending to guest needs. The role also includes handling customer feedback, supporting hiring and training of frontline staff, monitoring inventory and supplies, and aligning service delivery with Eartham’s community-driven and guest-focused brand values.
Qualifications
- Candidates should possess strong Customer Service and Customer Satisfaction skills to ensure a welcoming, responsive, and guest-centric experience.
- Candidates should possess effective Communication skills to interact clearly with guests, team members, and kitchen staff.
- Candidates should possess Hiring and basic people management skills to help build, train, and support the frontline team.
- Candidates should possess Food & Beverage knowledge, including menu familiarity and basic service standards for café and restaurant environments.
- Previous experience in restaurant, café, or hospitality operations is preferred.
- Ability to multitask, stay calm under pressure, and solve problems in a fast-paced environment.
- Comfort with using digital tools for reservations, ordering, and communication.
- Flexible schedule availability, including weekends and holidays, as required by hospitality operations.
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