Residential Real Estate Sales Specialist
BlackHole Infiverse
- Location
- Mumbai, Maharashtra, India
- Job type
- Full-time
Required skills
- communication skills
- CRM
- customer service
- HubSpot
About the role
Website:
blackholeinfiverse.com
Job details:
Roles & Responsibilities
- Engage with warm leads via phone, WhatsApp, and email to understand customer requirements.
- Recommend suitable accommodation options based on location, budget, room preferences, and move-in timeline.
- Guide customers through the entire booking journey, from initial enquiry to confirmed booking.
- Schedule and coordinate virtual or in-person property visits and ensure timely follow-ups.
- Handle customer queries and objections professionally to drive successful conversions.
- Maintain accurate customer records and update CRM with all interactions and lead status.
- Follow up with prospective customers to maximize conversions and improve booking rates.
- Coordinate with internal teams to ensure a smooth customer experience after property visits.
- Track daily sales activities, visit conversions, and booking performance, and share regular reports.
- Consistently achieve sales targets while delivering excellent customer service.
Must Have:
- 3–5 years of experience in Inside Sales, Customer Sales, Telecalling, or a customer-facing sales role.
- Excellent verbal communication skills in English and Hindi (Marathi is an added advantage).
- Strong sales, negotiation, and objection-handling skills.
- Experience working with CRM tools such as Zoho, HubSpot, Freshsales, or similar.
- Ability to build rapport with customers and convert enquiries into successful bookings.
- Target-driven, self-motivated, and comfortable working in a fast-paced environment.
- Strong follow-up and relationship management skills.
- Bachelor’s degree in Business, Marketing, or a related field is preferred.
- Experience in Real Estate, PropTech, Co-living, EdTech, or a similar industry is preferred.
Salary : 4.8 LPA
Location : Worli
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