IIFL Home Loans
Website:
iiflhomeloans.com
Job details:
Company Description IIFL Home Finance is a leading, digitally-driven fintech company focused on affordable, sustainable housing and inclusive growth across India. The organization specializes in home loans and secured business loans for lower-income and economically weaker sections, offering minimal documentation and fast approvals. All loan processes are 100% digital and paperless, reflecting a strong commitment to efficiency and sustainability. IIFL Home Finance actively supports the Government’s #HousingForAll mission and facilitates home loans under the Pradhan Mantri Awas Yojana scheme. Through its Kutumb platform and the handbook “Building Green,” the company promotes awareness and practices in sustainable, affordable housing.
Role Description This is a full-time, on-site Relationship Manager role based in Hyderabad. The Relationship Manager will build and maintain strong relationships with customers seeking home and secured business loans, guiding them through eligibility, documentation, and application processes. Daily responsibilities include prospecting and onboarding new customers, explaining loan products and government schemes, completing required paperwork, and coordinating with credit, operations, and collection teams to ensure smooth processing. The role involves achieving sales and portfolio growth targets, monitoring customer accounts, addressing queries, and providing post-disbursement support to enhance customer satisfaction. The Relationship Manager will also collaborate with local partners, housing developers, and community stakeholders to expand outreach and promote IIFL Home Finance offerings.
Qualifications
- Candidates should possess customer relationship and client servicing skills, including active listening, empathy, and the ability to build long-term trust.
- Candidates should possess sales and business development skills, such as lead generation, negotiation, and closing, with a focus on retail lending or financial services.
- Candidates should possess communication and presentation skills, including clear verbal and written communication in English and local languages, and the ability to explain complex products simply.
- Candidates should possess basic financial and analytical skills, including understanding of loan products, credit parameters, documentation, and risk awareness.
- Candidates should possess organizational and time management skills to handle multiple customer cases, maintain accurate records, and meet targets within defined timelines.
- Relevant qualifications such as a bachelor’s degree in business, finance, commerce, or a related field are preferred.
- Experience in home loans, affordable housing finance, or banking/NBFC environments will be an advantage.
- Comfort with digital tools, mobile apps, and paperless processes, along with a strong ethical orientation and commitment to financial inclusion, is highly beneficial.
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