Ceyone Marketing Pvt Ltd
Website:
theceyone.com
Job details:
Company Description: Ceyone Marketing Pvt Ltd is a real estate marketing company focused on creating a transparent, trustworthy, and human-centred homebuying experience. The team supports homebuyers beyond site visits and documentation, remaining involved through housewarming and beyond as long-term partners. Ceyone differentiates itself by avoiding shortcuts and sales-driven pitches, instead prioritising honesty and real value in every interaction. Guided by a mission to be the most homebuyer-centric company, Ceyone uses skilled analytics and thoughtful curation to deliver a seamless and credible home buying journey.
Role Description: The Relationship Manager will be responsible for guiding prospective homebuyers through each stage of their purchase journey, from initial inquiry to post-handover support. Day-to-day activities include meeting clients on-site, understanding their needs and preferences, explaining project details, coordinating site visits, and assisting with documentation and closing formalities. The role involves maintaining ongoing communication, managing expectations, and building long-term relationships based on trust and clarity. The Relationship Manager will work closely with internal teams and developers to ensure a smooth experience for clients and timely resolution of queries. This is a full-time, on-site role based in Bengaluru.
Qualifications
- Strong relationship management, client servicing, and customer support skills, with the ability to build trust and long-term rapport.
- Excellent communication, negotiation, and presentation abilities, including clear spoken and written English; proficiency in local languages is an advantage.
- Basic understanding of real estate processes, documentation, and home buying lifecycle; prior experience in real estate or financial services is preferred.
- Solid organisational and time-management skills, with attention to detail and the ability to handle multiple clients and follow-ups simultaneously.
- Comfort working on-site with frequent client interactions, including willingness to work on weekends or extended hours when needed.
- Proficiency with common office tools and CRM or lead management systems for tracking client interactions and updating records.
- Undergraduate degree in Business, Marketing, Commerce, or a related field is beneficial; equivalent experience will be considered.
- High level of integrity, professional conduct, and commitment to delivering a credible, transparent home buying experience.
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