Care Insurance
Website:
careinsurance.com
Job details:
Company Description Care Health Insurance is a specialized health insurer offering a wide range of products, including retail health insurance, top-up coverage, personal accident, maternity, international travel, and critical illness plans. The company also serves corporates with group health and group personal accident insurance, and offers micro insurance products for rural markets along with comprehensive wellness services. Guided by a strong consumer-centric philosophy, Care Health Insurance invests in technology to drive superior customer service, product innovation, and value-for-money solutions. The company has received multiple industry awards, recently being recognized as a Smart Insurer, Sales Champion, Claims Service Leader, and Best Health Insurance Company in the rural sector, as well as for its Care Plus plan. These achievements reflect a dynamic work environment focused on service excellence and continuous improvement.
Role Description This is a full-time remote role for a Branch Manager at Care Insurance. The Branch Manager will oversee branch operations, ensure compliance with company policies, and drive business growth through effective planning and execution. Responsibilities include leading and coaching the branch team, setting and monitoring sales targets, and maintaining strong relationships with customers, partners, and local stakeholders. The role also involves analyzing branch performance data, implementing process improvements, and ensuring high standards in customer service and claims-related support. The Branch Manager will collaborate with regional and central teams to align branch activities with organizational goals and contribute to initiatives in digital adoption and operational efficiency.
Qualifications
- Strong leadership, team management, and people development skills, with the ability to motivate and guide diverse teams toward performance goals.
- Experience in sales planning, business development, and target achievement, preferably in insurance, financial services, or related sectors.
- Proficiency in branch operations, process adherence, and compliance with regulatory and company standards.
- Excellent customer relationship management, problem-solving, and communication skills to handle complex queries and provide service resolution.
- Comfort with using digital tools, CRM systems, and basic data analysis for performance tracking and reporting.
- Bachelor’s degree in Business, Finance, Management, or a related field; a postgraduate qualification or relevant certifications in insurance or finance are an advantage.
- Prior experience in a supervisory or managerial role, ideally in health insurance or broader insurance/financial services, is highly beneficial.
- Ability to work independently in a remote setting, manage multiple priorities, and collaborate effectively with cross-functional teams.
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